Few questions - by talc66 - on WordPress WooCommerce support

This topic has 27 replies, 2 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

  • Avatar: talc66
    talc66
    Participant
    April 15, 2017 at 14:23

    Hi,

    Please advise regarding the list on the privet section

    Thank you

    Please, contact administrator
    for this information.
    26 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 09:11

    Hello,

    Thank you for using our theme!
    1. You can add your text in category description or header http://prntscr.com/exqyzw and then edit woocommerce/archive-product.php file, change position of this line
    or this one to http://prntscr.com/eqsa2g
    Make your changes in the child theme to prevent losing them after theme update https://8theme.com/demo/docs/woopress/index.html#!/3_child_theme.
    2. You need use “Woocommerce Layered Nav” widget to show attributes filter.
    3. Unfortunately, there is no such possibility by default. You can edit header.php file and use customization of the default theme files in the child theme. Please read how to create the child https://www.8theme.com/demo/docs/legenda/index.html#!/child_theme
    4. Shop, Cart, Checkout and My Account pages are WooCommerce pages and you should install them after WooCommerce plugin installation https://docs.woothemes.com/document/woocommerce-pages/
    5. Please read this topic https://www.8theme.com/topic/full-width-instagram/
    6. You can use Custom css and media query to change style on mobile. How to create custom.css you can watch in this tutorial https://youtu.be/Qok2zRedRMY
    7. Please read here how to add icons to menu:
    http://wptavern.com/how-to-easily-add-icons-to-menus-in-wordpress
    8. Try to change images sizes in Woocommerce > Settings > Products > Display and then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/.
    https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    April 18, 2017 at 10:39

    thank you
    where is the woocommerce/archive-product.php file,?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 10:44

    Hello,

    You’re welcome!
    You need connect to your FTP and find the file in directory /wp-content/themes/legenda/woocommerce/

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    April 18, 2017 at 10:50

    what is the FTP log in ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 10:57

    Hello,

    You need connect to your server via FTP to be able to view site files. Ask your hosting provider support for FTP login details.

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    April 18, 2017 at 12:26

    where can I edit Return&Delivery tab on product page?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 18, 2017 at 13:04

    Hello,

    You can edit “Returns and Delivery” tab in Theme Options > Single Product page > Custom Tab Title.

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    April 21, 2017 at 10:45

    Thank you

    How to change default sorting in category?
    how to change the text in return & delivery tab on product page?
    how to remove /product from URL? and product-category/
    how to add a call for action to the header?
    how to place the logo in the middle when nothing is in the header
    how to change the size of thumbnails in a product page that all images and video will show without been hidden

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 21, 2017 at 14:34

    Hello,

    1. To change sorting go to Woocommerce > Settings > Products > Display > Default Product Sorting and select the option you need.
    You can reorder categories in Products > Categories and drag categories in order you need. Then go to Appearance > Widgets > add “Woocommerce Product Categories” widget into “Shop Sidebar” area and select “Order by” – “Category Order”.
    2. Please see screenshot http://prntscr.com/ez4ocn
    3. To change the permalinks go to Settings > Permalinks.
    4. You can edit the file header.php. We recommend to make changes in the child theme not to lose changes after update.
    5. You can use custom css code. How to create custom.css you can watch in this tutorial https://youtu.be/Qok2zRedRMY
    6. Try to change images sizes in Woocommerce > Settings > Products > Display and then regenerate thumbnails with the plugin https://wordpress.org/plugins/regenerate-thumbnails/.

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    April 21, 2017 at 16:08

    for question 2 – there is already a Return & Delivery tab. how do I change the text there?

    Avatar: talc66
    talc66
    Participant
    April 21, 2017 at 16:16

    3 doesnt remove the words /product from URL and product-category/

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 24, 2017 at 09:51

    Hello,

    2. You can change text in “Text for custom tab” area.
    3. Please read this article https://docs.woocommerce.com/document/removing-product-product-category-or-shop-from-the-urls/

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    April 25, 2017 at 12:11

    few last questions below

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2017 at 14:23

    Hello,

    1, 2. Did you try previously suggestions?

    for the slider – how can I add a background to the text see 2nd slide

    https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
    Please provide link to your site, wp-admin access and screenshot for better understanding.
    3. You can tick “Redirect to the cart page after successful addition” in Woocommerce > Settings > Products > Display > Add to cart behaviour.
    4. https://www.8theme.com/demo/docs/legenda/#!/footer
    Edit your static block you created for footer and add Text element with [share].
    5, 6, 7. Please provide link to the page and wp-admin access.

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    April 26, 2017 at 14:48

    1, 2 yes

    Please, contact administrator
    for this information.
    Avatar: talc66
    talc66
    Participant
    April 26, 2017 at 14:49

    7 sorted

    Please, contact administrator
    for this information.
    Avatar: talc66
    talc66
    Participant
    April 26, 2017 at 14:52

    in the private

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2017 at 15:21

    Hello,

    1. Please provide FTP.
    2. To change header element you need edit header.php file. Please note additional customization isn’t included in our basic support and all the changes you make are on your own decision.
    5. To hide wishlist add this code in Custom css:

    .product_meta .short-description + .yith-wcwl-add-to-wishlist {
        display: none;
    }

    6. As I see it works fine http://prntscr.com/f12lqc. Could you explain the problem more detail?
    7. Great.

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    April 26, 2017 at 15:39

    below in private

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 27, 2017 at 07:48

    Hello,

    5. Fixed. Please check http://prntscr.com/f1c1e2
    https://www.8theme.com/demo/docs/legenda/#!/wishlist http://prntscr.com/f1c1hc

    Regarding the video and the thumbnails.

    – I am sorry but it’s not possible by default. It requires additional customization in theme files. You can contact WP Kraken team if you need help with this because customization is out the scope of our support, unfortunately.

    How can I add text below the category?

    You need use cetegory description or header category http://prntscr.com/exqyzw and then edit woocommerce/archive-product.php file, change position of this line < ?php etheme_category_header();?>
    or this one < ?php do_action( ‘woocommerce_archive_description’ ); ?> to http://prntscr.com/eqsa2g
    Make your changes in the child theme to prevent losing them after theme update https://8theme.com/demo/docs/woopress/index.html#!/3_child_theme.

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    May 3, 2017 at 12:19

    translate of theme

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2017 at 14:09

    Hello,

    You need change localization in Settings > General > Site Language.
    How to translate our theme you can find here https://www.8theme.com/demo/docs/legenda/#!/how_to_translate
    How to translate WooCommerce read here https://docs.woocommerce.com/document/woocommerce-localization/ Make sure that you downloaded correct files from https://translate.wordpress.org/projects/wp-plugins/woocommerce and saved them using correct names.

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    May 5, 2017 at 14:01

    Image

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2017 at 14:39

    Hello,

    Read more about woocommerce image size settings https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Regards,
    Rose Tyler.

    Avatar: talc66
    talc66
    Participant
    May 9, 2017 at 15:53

    hi again

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2017 at 09:23

    Hello,

    Please clarify what exactly changes do you mean.
    If you need help with additional customization you can contact WP-Kraken team.

    Regards,
    Rose Tyler.

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