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Few questions - by JNWilliamson22 - on WordPress WooCommerce support

This topic has 23 replies, 3 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

JNWilliamson22

Participant

April 11, 2019 at 10:18

1) is there a way to line up the products?
2) can I remove the text under the product categories?
3) the register button has gone from my site – can I get this back?
4) what rolling banner plugin works well with the theme? Ideally free of cost?

Do you have any recommendations for my site?

Thanks

Please, contact administrator
for this information.

#212289 Copied Theme version: =

22 Answers

JNWilliamson22

Participant

April 11, 2019 at 10:19

Hello,

Please, can you also tell me if there is a way to make all images the same size after importing?

thank you

Please contact administrator
for this information.

#212291 Copied
Olga Barlow

Participant

April 11, 2019 at 10:39
Hello,

1) If you want to inline add to cart buttons we would recommend you to use all the images with the same size or use crop option in Appearance > Customize > WooCommerce > Product images. Also, product titles show be the same length. Or you may add the following custom to child theme style.css to limit product image height and title height

.product-content-image img { width: auto; max-height: 180px; } .product-name { min-height: 7.5ex; line-height: 2.5ex; }

2) Are you talking about footer? Go to Appearance > Widgets > Footer and remove content you have there. We would recommend you to use Static Block option to create footer but don’t forget to enable WPBakery for the Static Blocks http://prntscr.com/nagk6n

3) Make sure that registration page exists https://www.8theme.com/demo/docs/legenda/#registration_page + that registration is enabled in Settings > General

4) We did not test our theme with such plugins, so don’t have recommendations, unfortunately.

Regards
#212295 Copied
JNWilliamson22

Participant

April 12, 2019 at 09:31

How do i remove the Product categories name from both the main page (https://timetobenatural.com/) and for example the sub page: https://timetobenatural.com/product-category/hair-care/ ? the name still needs to appear on the products themselves, for example – https://timetobenatural.com/product-category/hair-care/conditioner/

Also within here https://timetobenatural.com/product-category/hair-care/ and other product categories i need the image to be clickable, not just the thumbnail.

thanks

#212333 Copied
Rose Tyler

Support staff

April 12, 2019 at 09:37
Hello,

1)

.product-category h5 { display: none; }

2)

.product-category .mask-container .block-mask { display: none; }

Regards
#212334 Copied
JNWilliamson22

Participant

April 12, 2019 at 11:29

Thank you for the information.

1. When i go to page 2, example (https://timetobenatural.com/product-category/hair-care/shampoo-bars/page/2/) it does not show the images – can you take a look?

2. The site logo and sign-in area has been removed from the single product items (https://timetobenatural.com/product/bentley-organic-calming-moisturising-soap-150g-2/)

Thank you

#212341 Copied

Olga Barlow

Participant

April 12, 2019 at 11:54

Hello,

1) Don’t see any problem with the product images on the second page http://prntscr.com/naz0j2

2) Because of your custom code http://prntscr.com/naz16b

Regards

#212347 Copied

JNWilliamson22

Participant

April 12, 2019 at 12:30

regarding point 1 – if you locate through my site to the location and page 2 it will not show the images.

Thank you

#212351 Copied

Rose Tyler

Support staff

April 12, 2019 at 12:57

Hello,

Try to disable 3-rd party plugins, clear cache and check how it works then.
If this doesn’t help, provide temporary wp-admin and FTP access.

Regards

#212354 Copied

JNWilliamson22

Participant

April 12, 2019 at 13:49

Thanks

James

Please contact administrator
for this information.

#212358 Copied

Rose Tyler

Support staff

April 12, 2019 at 14:15

Hello,

Here is our email – 8themes@gmail.com

Regards

#212362 Copied

JNWilliamson22

Participant

April 12, 2019 at 17:26

Hello,
this has been sent.

Thanks

#212376 Copied

Olga Barlow

Participant

April 12, 2019 at 18:06

Hello,

We follow the link you sent us but we can’t proceed http://prntscr.com/nb4qwq
Please, go to Users > edit our user and reset the password. Provide new password to me in Private content area.

Regards

#212382 Copied

JNWilliamson22

Participant

April 23, 2019 at 13:41

I have sent you another link to join through your email.
Can you also take a look at the main page and tell me why the image size and layout has changed?

Thanks

#212858 Copied

Olga Barlow

Participant

April 23, 2019 at 18:11

Hello,

1) Still the same http://prntscr.com/nfvlqb Could you create a simple user via Dashboard > Users with our email and generate password. Then just provide us the password to that account in Private content area. Don’t understand why you are trying to generate some invitation link instead of this simple way. You’ll be able to remove our account once we finish.

2) Did you update WooCommerce to 3.6 version? Then you need also to update Legenda theme to version 3.10.

Regards

#212890 Copied

JNWilliamson22

Participant

April 24, 2019 at 09:50

thank you

Please contact administrator
for this information.

#212923 Copied

Olga Barlow

Participant

April 24, 2019 at 10:52

Hello,

Disabled options of the Jetpack plugin for the images http://prntscr.com/ng68j9 clear cache and check again because seems this is the reason that causes problem http://prntscr.com/ng69aj

Regards

#212930 Copied

JNWilliamson22

Participant

April 24, 2019 at 11:03

Amazing – thank you.

Are you aware how to get the “Register” option on my site?

#212932 Copied

Olga Barlow

Participant

April 24, 2019 at 11:19

Hello,

You are welcome.
Yes, we are able to login to your site.

Regards

#212935 Copied

JNWilliamson22

Participant

April 24, 2019 at 12:01

There is a wishlist and a signin but no register. Is this correct?

Also the Thumbnail images on the main page are an incorrect size – are you able to review this? they are being used from product | categories

#212936 Copied

Rose Tyler

Support staff

April 24, 2019 at 12:35

Hello,

1) Registration form on My account page relates to WooCommerce functionality. Go to WooCommerce > Settings > Accounts & Privacy > Account creation > Allow customers to create an account on the “My account” page.
Please read our documentation to find out how to create the separate Registration page – https://www.8theme.com/demo/docs/legenda/#registration_page
2) Follow this topic to create Wishlist page – https://www.8theme.com/topic/wishlist-7/
3) Image size you can change in Appearance > Customize > WooCommerce > Product Images.
More information about product image settings you can find in WooCommerce Documentation – https://docs.woocommerce.com/document/fixing-blurry-product-images/
https://woocommerce.wordpress.com/2017/12/11/wc-3-3-image-size-improvements/
After these changes, you need to Regenerate Thumbnails to apply them! You can use Regenerate thumbnails plugin https://wordpress.org/plugins/force-regenerate-thumbnails/ to do this.

Regards

#212940 Copied

JNWilliamson22

Participant

April 24, 2019 at 17:13

Hello,
Thank you for the information regarding the registration.

Regarding point 3 – i still cannot get this working, are you able to login and review?

Thank you

#212954 Copied

Rose Tyler

Support staff

April 25, 2019 at 11:01

Hello,

I’ve installed Force Regenerate Thumbnails plugin and regenerated these images http://prntscr.com/ngnrwz

Regards

#212984 Copied
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