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Field to enter contact number is not shown in different shipping address

This topic has 4 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Awais Ahmed

Saira

Participant

August 19, 2022 at 14:44

Hello,

In the check out page I have enabled different shipping address to give different shipping address, But there is no field to enter contact number in shipping address. How can I do so?

https://snipboard.io/YogpE4.jpg

Thank You

#332141 Copied Theme version: 8.1.6

3 Answers

Awais Ahmed

Participant

August 20, 2022 at 09:45

Hello, @Saira,

Can you please check it once by activating the default WordPress Theme like Twenty Twenty-Two, just to make sure that the issue is with our theme or not? As the page is coming from the WooCommerce plugin, our theme does not have any influence on it.

If the issue will still persist with the default WordPress Theme as well then in that case you have to reach out to the WooCommerce support to make it work with the default WordPress Theme first.

Hope this makes sense.

Regards 8Themes Team.

#332172 Copied

Saira

Participant

August 22, 2022 at 04:48

Okey, Let me check

#332255 Copied

Awais Ahmed

Participant

August 22, 2022 at 07:49

Hello, @Saira,

Sure, take your time…

Regards 8Themes Team.

#332269 Copied
Tagged: best selling, contact number, field entry, persuasive, shipping address, woocommerce themes
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