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Filter Bar disappeared without any changes made

This topic has 6 replies, 2 voices, and was last updated 1 hours, 1 minutes ago ago by Jamie Gill

Jamie Gill

Participant

February 10, 2025 at 09:53

Good Morning,

The shop filter bar showing sub categories, price etc has disappeared? It was there yesterday but gone today, I have not made any changes, can you please advise?

Thanks

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#433920 Copied Theme version: 9.4.7

5 Answers

Rose Tyler

Support staff

February 10, 2025 at 11:23

Hello, Jamie Gill,

Thank you for contacting us and for using XStore.

To add widgets to the Shop sidebar, please navigate to Appearance > Widgets in your WordPress dashboard and add the desired widgets to the Shop Sidebar area.

Should you require any further assistance, please do not hesitate to contact us.

Best regards,
8Theme’s Team

#433931 Copied

Jamie Gill

Participant

February 11, 2025 at 13:49

Thanks, I have done that but its not working, can you please advise?

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Rose Tyler

Support staff

February 11, 2025 at 14:20

Hello,

Based on the screenshot you provided, we can see that the content has appeared in the sidebar on the shop page. Could you please clarify what exactly is not working at the moment?

We would be happy to assist you further.

Best regards,
8Theme Team

#434063 Copied

Jamie Gill

Participant

February 12, 2025 at 15:11

The content on the right, the shop, hasnt filtered to the left hand side selection.

#434146 Copied

Jamie Gill

Participant

February 12, 2025 at 23:14

Please see site login details

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