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Filter by categories does not appear even though the list is there

This topic has 4 replies, 3 voices, and was last updated 6 months, 3 weeks ago ago by Andrew Mitchell

Sam

Participant

April 22, 2024 at 09:10

Hello Team,

Please check below and advice solution

https://prnt.sc/oM_yxEwHJuko

Thanks

#392483 Copied Theme version: 9.3.7

3 Answers

Rose Tyler

Support staff

April 24, 2024 at 10:15

Hello, Sam,

We apologize for the delay in responding to your inquiry. To assist you further, could you please provide the URL of the page corresponding to your screenshot? Additionally, we require temporary access to your WordPress admin panel and FTP.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#392774 Copied

Sam

Participant

April 24, 2024 at 16:31

I changed that theme.

Thanks

#392858 Copied

Andrew Mitchell

Support staff

April 24, 2024 at 16:31

Dear Sam,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#392859 Copied
Tagged: filter categories issue, fix woocommerce filter problem, resolve wordpress woocommerce issue, troubleshoot woocommerce themes, woocommerce categories not appearing, woocommerce categories solution, wordpress woocommerce themes
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Filter by categories does not appear even though the list is there

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