Return to previous page

Filter Everything PRO and the pagination problem

This topic has 19 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

IT-Spectrum

Participant

December 5, 2024 at 14:42

Hi
The Filter Everything PRO plugin is used for advanced product filtering. When the filter works in the catalog root /catalog/ no problems occur and pagination works adequately, e.g.
/catalog/institution-shkola-liczej-gimnaziya/page/2/

But it is in the category (subcategory) of products when trying to open the 2nd (or any pagination page) /catalog/photowallpaper/institution-shkola-liczej-gimnaziya/page/2/ leads to redirection to the product category itself /catalog/photowallpaper/

The developer answered this question for me:

“The issue is in the pagination itself. It ignores the URL with filters and simply adds pagination to the current archive page link, thus removing all of the filters. What you can do is make a request to XStore support so they can provide a solution for how this pagination starts using the filtered URLs.”

How to solve the problem?

#426565 Copied Theme version: 9.4.5 WooCommerce version: 9.4.3

18 Answers

Jack Richardson

Support staff

December 6, 2024 at 13:39

Dear @IT-Spectrum,

We hope this message finds you well.

Could you kindly confirm if you have conducted a test using a default theme, such as Storefront? Performing this test is essential to determine how the functionality behaves with a basic theme. If the same issues persist while using the default theme, it would indicate that the problem is not related to our theme but rather to the plugin being used for AJAX filtering. In such a case, we recommend reaching out to the plugin’s support team for further assistance.

Thank you for your understanding and cooperation.

Best regards,
Jack Richardson
The 8Theme Team

#426674 Copied

IT-Spectrum

Participant

December 6, 2024 at 19:17

I tested the plugin work on another site on the Nexis theme (demo)

Product category – pagination works
https://nexis.it-spectrum.com.ua/product-category/art/ https://nexis.it-spectrum.com.ua/product-category/art/page/2/

Filtered products in the category
https://nexis.it-spectrum.com.ua/product-category/art/att-term-1/

2nd page of pagination
https://nexis.it-spectrum.com.ua/product-category/art/att-term-1/page/2/

Everything works correctly and adequately.

Filter Everything PRO is undoubtedly the best plugin for filtering any type of entries for WP. Please check the work of the theme with this plugin

#426715 Copied

Andrew Mitchell

Support staff

December 9, 2024 at 16:21

Hello, IT-Spectrum,

We kindly request that you provide us with access credentials for the admin panel and FTP. Unfortunately, the credentials you previously shared are no longer functioning.

Thank you for your assistance.

Best regards,
The 8Theme Team

#426939 Copied

IT-Spectrum

Participant

December 9, 2024 at 18:35

Yes, it could have changed after a working launch of the site

Please contact administrator
for this information.

#426964 Copied

Andrew Mitchell

Support staff

December 10, 2024 at 17:32

Hello, IT-Spectrum,

Thank you for providing access. We have made some changes; kindly check them.

Best regards,
The 8Theme Team

#427130 Copied

IT-Spectrum

Participant

December 10, 2024 at 19:37

Oh, yeah…. it works! Super, thanks!

https://avkstend.ua/catalog/institution-shkola-liczej-gimnaziya/purpose-predmetni-kabinety/type-stend/thematic-geografiya/page/5/

#427137 Copied

IT-Spectrum

Participant

December 10, 2024 at 19:50

I would like to take this opportunity to ask you another question – could you help with another question: https://www.8theme.com/topic/work-with-wpc-product-bundles-for-woocommerce/#post-426956

Since in the last reply of that discussion, I understand I was just sent away.

WPC Product Bundles is a well known plugin and works with many themes including the same Woodmart. Can I expect to resolve the issue within this theme rather than thinking some other theme is better? I chose this theme, after all, not some other theme.

Thanks in advance

#427138 Copied

Andrew Mitchell

Support staff

December 11, 2024 at 09:50

Hello, IT-Spectrum,

Thank you for reaching out regarding the compatibility with the WPC Product Bundles plugin.

We kindly ask you to create a new topic for this issue. In the topic, please provide a detailed description of the problem, include links to the bundled products, and share access credentials to the admin panel and FTP.

Best regards,
8Theme Team

#427194 Copied

IT-Spectrum

Participant

December 11, 2024 at 13:21

No… Still no solution – try following the link yourself.

try clicking on the link yourself:

https://avkstend.ua/catalog/photowallpaper/institution-shkola-liczej-gimnaziya/page/2/

The 2nd page does not open, but redirects to the category itself /catalog/photowallpaper/

#427235 Copied

Andrew Mitchell

Support staff

December 11, 2024 at 21:06

It seems that the issue with the link is not related to pagination. Instead, it appears to be caused by some form of redirection (possibly due to caching, a plugin, or custom code).

Here are the details:
1. The pagination link itself is correct (please refer to the attached files for more information).
2. The redirection occurs even when attempting to access the link directly.
3. Unfortunately, we are unable to verify whether this is a caching issue because the provided access credentials are no longer valid.

We kindly ask for your assistance in resolving this matter.

Best regards,
8Theme’s Team

Files is visible for topic creator and
support staff only.

#427284 Copied

IT-Spectrum

Participant

December 11, 2024 at 22:47

Hi, Andrew.
You know, Andrew, I really like talking to you. It’s not often that you find such sound judgment in the modern world. 🙂 Ну вот честно.

It’s not about caching, because the system behaves exactly the same way under admin when caching is not working.

1. Yes, that’s right, the pagination links themselves are formed correctly on the page. But opening them leads to incorrect results.
2. Quite right. Clicking on a link or going directly to a link leads to the same thing.
3. Judging by the screenshot, you tried to go to the wrong site. I don’t know how you got to http://www.icea.ua (yes, it’s my project too), but it’s a completely different theme there :))
I duplicated the data I sent earlier

Please contact administrator
for this information.

#427289 Copied

Andrew Mitchell

Support staff

December 12, 2024 at 14:35

Hello, IT-Spectrum,

We hope this message finds you well.

Could you kindly confirm if two-step verification or any additional verification process is currently enabled on your account? If so, we kindly request that you disable it temporarily.

When attempting to log in, we are encountering the following message:

“VERIFICATION REQUIRED: Additional verification is required for login. If there is a valid account for the provided login credentials, please check the email address associated with it for a verification link to continue logging in.”

We would greatly appreciate your assistance in resolving this matter.

Thank you in advance for your support.

Best regards,
8Theme Team

#427390 Copied

IT-Spectrum

Participant

December 12, 2024 at 16:40

Oh, yeah… sorry guys, it’s reCAPTCHA….. disabled it for now.
Welcome to the dashboard. 😉

#427400 Copied

Andrew Mitchell

Support staff

December 16, 2024 at 14:34

Hello, IT-Spectrum,

Thank you for providing access. We have made some changes. Could you please check if the issue has been resolved?

Best regards,
The 8Theme Team

#427700 Copied

IT-Spectrum

Participant

December 16, 2024 at 15:16

sorry but nothing has changed…..
https://avkstend.ua/catalog/photowallpaper/institution-shkola-liczej-gimnaziya/page/2/

still not working

It still goes to https://avkstend.ua/catalog/photowallpaper/

#427705 Copied

Andrew Mitchell

Support staff

December 16, 2024 at 15:54

Could you please temporarily disable the CDN?

Best regards,
The 8Theme Team

#427710 Copied

IT-Spectrum

Participant

December 16, 2024 at 15:57

No CDN is used on the site, only WP Rocket’s proactive caching… ok, if necessary, I will turn off the plugin

#427712 Copied

Andrew Mitchell

Support staff

December 16, 2024 at 17:52

Upon reviewing the situation, it appears that the server is responsible for handling the redirect. However, we have noticed something unusual. Specifically, your setup includes an .htaccess file, which is typically used with Apache servers. Yet, the redirect is being managed by Nginx (version 1.25.4).

As a result, it seems that the directives specified in the .htaccess file are not being applied. This could potentially be due to a migration from one server environment to another.

We kindly recommend reaching out to your hosting provider to ensure that Nginx is properly configured to handle your requirements.

Should you need any further assistance, please do not hesitate to contact us.

Best regards,
8Theme’s Team

#427724 Copied
Viewing 19 results - 1 through 19 (of 19 total)