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Filter is not working on product list page.

This topic has 3 replies, 2 voices, and was last updated 6 minutes ago ago by Sanjay Gupta

Sanjay Gupta

Participant

December 16, 2024 at 07:07

Dear Team,

Issue 1-
selected filter is not show into filter option and color is also not tick. its display when i clicked on apply filter button.which is wrong.without show i can’t understand which filter i have selected. Please provide solution on this. Screen shot i have attached.

Issue 2-
In the selected filter close is not working.when i want remove some filter close button is not working.Screen shot i have attached.

Url – https://kalatees.com/product-category/adventure/?filter_color=bottle-green,charcoalmelange,orange

Issue 3 -On Product Detail page for mobile and tab image arrow is not display. Screen shot i have added.

Url – https://kalatees.com/product/let-the-adventure-begin-unisex-tshirt/

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2 Answers

Rose Tyler

Support staff

December 16, 2024 at 11:00

Hello, Sanjay Gupta,

Thank you for reaching out to us

Please describe the desired results in more detail.

Additionally, provide temporary wp-admin and FTP access.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

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Sanjay Gupta

Participant

December 22, 2024 at 14:33

I have shared above details on private chat area. please resolve my issue ASAP.

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