Filter Not Working on Specific Website Pages

This topic has 3 replies, 2 voices, and was last updated 2 minutes ago ago by Siddharth

  • Avatar: Siddharth
    Siddharth
    Participant
    March 10, 2025 at 16:38

    Dear XStore Support Team,

    I am experiencing an issue with the filter functionality on my website while using the XStore theme. The filter is not working on the following pages:
    https://sintex.asot.in/water-tanks/
    https://sintex.asot.in/pipes/

    Could you please investigate and provide a solution? Let me know if you need any further details or access to troubleshoot the issue.

    Looking forward to your assistance.

    Best regards,
    Tonic

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    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 10, 2025 at 17:09

    Hello, Siddharth,

    Thank you for reaching out to us.

    To ensure proper functionality, please make sure to select the Shop page by navigating to WooCommerce > Settings > Products, as this is a required setting.

    Should you need any further assistance, please do not hesitate to contact us.

    Best regards,
    8Theme’s Team

    Avatar: Siddharth
    Siddharth
    Participant
    March 10, 2025 at 18:50

    Hi

    This is a custom tag page, not a product page can you help me to fix filter on this two pages?

    https://sintex.asot.in/water-tanks/
    https://sintex.asot.in/pipes/

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