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Filter Problem – Once something selected then it’s nor letting me delete it.

This topic has 5 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Rose Tyler

Sahil

Participant

July 19, 2024 at 07:52

Hi,
I am facing the filter problem, I just attached the screenshot of it. Once a filter is selected then it’s not letting me cut that filter and select another. I also want a “Clear Filters” button so customer can clear all the filters in one button.

Please, contact administrator
for this information.

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support staff only.

#405764 Copied Theme version: 9.3.14

4 Answers

Sahil

Participant

July 19, 2024 at 07:55

I also need to add one custom filter to that filter sidebar, please guide how can i add.

Please contact administrator
for this information.

#405765 Copied

Rose Tyler

Support staff

July 19, 2024 at 08:12

Hello Sahil,

Thank you for contacting us and for using XStore.

Appearance > Widgets > edit the content of the Shop sidebar.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#405776 Copied

Sahil

Participant

July 21, 2024 at 04:30

Just provided you the credentials

Please contact administrator
for this information.

#406061 Copied

Rose Tyler

Support staff

July 21, 2024 at 12:31

Hello Sahil,

We appreciate your prompt response.

1/ We’ve removed the Apply Filter via Appearance > Widgets > Shop sidebar for you. Please clear cache and check how filters work now.

2/ We’ve checked and removing here – https://gyazo.com/b8d9cde96c1152e646ec3bf9937aae47 works fine. Please record a video of your actions and the problem.

3/ All standard filters are accessible under Appearance > Widgets. Should you wish to integrate a custom filter, you may consider using a third-party plugin or, if you have the requisite skills, develop custom code yourself. Could you please specify if you have a particular custom filter in mind?

Best Regards,
8Theme’s Team

#406160 Copied
Tagged: delete woocommerce selection, filter selection issue, fix woocommerce filter problem, troubleshooting woocommerce, wordpress filter solution, wordpress woocommerce templates
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