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Filter products by attribute not showing all options

This topic has 4 replies, 2 voices, and was last updated 5 years ago ago by Rose Tyler

Alexio

Participant

December 13, 2019 at 15:47

Hi,
I’m using the “Filter products by attribute” widget and i have a problem because after a filter is selected, you cannot quickly change to another filter, you have to click X to remove current filter and then select a new one which makes it very difficult for the user.

In your demo, i see it works the way i want but maybe i have some setting wrong, please advice.

Please, contact administrator
for this information.

#226743 Copied Theme version: 6.2.5 WooCommerce version: 3.8.1

3 Answers

Rose Tyler

Support staff

December 13, 2019 at 16:04

Hello,

Please check how it works with a default theme (Storefront). If the problem persists with XStore theme only, provide temporary wp-admin and FTP access.

Regards

#226745 Copied

Alexio

Participant

December 14, 2019 at 13:50

Hi,

After a lot of testing, i figured out it’s a Woocommerce bug.
When an attribute slug is long, the widget “Filter Products by attribute” doesn’t work for Display type-> Dropdown and Query Type-> AND.
I will open a ticket in woocommerce support.

Thanks.

#226816 Copied

Rose Tyler

Support staff

December 14, 2019 at 14:14

Hello,

Thanks for letting us know.

Regards

#226820 Copied
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