Filter products by attributes on both desktop and mobile

This topic has 6 replies, 3 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: plnewton
    plnewton
    Participant
    October 21, 2024 at 07:26

    Hi there

    I have recently installed XStore and trying to get a filter plugin to show on mobile
    I currently use a plugin called everything filter which basically allows you to filter products by attributes on the shop page

    I have about 10 different attributes on each product and the plugin shows on the left side of the shop page, currently this seems to work fine on the desktop site but I cant get it to show on the mobile site

    Is there a way to do this or is there another plugin that I can use to achieve this?

    Thanks

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 21, 2024 at 09:01

    Hello,

    Thank you for reaching out to us.

    Could you provide temporary wp-admin and FTP access? We will check what can be done to help you.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: plnewton
    plnewton
    Participant
    October 21, 2024 at 09:40

    Thanks for your reply

    I have provided credentials

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 21, 2024 at 12:27

    Dear @plnewton,

    We hope this message finds you well.

    We are pleased to inform you that we have made improvements to your Archive Products page. Specifically, we have removed the off-canvas sidebar widget and configured the sidebar widget to function as an off-canvas toggle for smaller devices. You can view the updated configuration here: https://prnt.sc/Kz8p-x354wv1.

    Also, we unchecked the option from your plugin here -> https://prnt.sc/BXVx-T4ymzfw

    The frontend results can be seen at the following link: https://prnt.sc/d0YBP5MjWA1n.

    Kindly review the changes on your end and let us know if everything is working as expected.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: plnewton
    plnewton
    Participant
    October 21, 2024 at 22:30

    That is perfect, thank you very much

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 22, 2024 at 09:01

    Dear @plnewton,

    You’re welcome!

    Warm Regards,
    The 8Theme Team

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