Return to previous page

Filter values do not update when filtering applies

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

george kakamoukas

Participant

November 16, 2023 at 13:45

Hi,
I have added product 2 product attributes lets say color and size. I have also created swatch filtering using these attributes. When I am in a product category page I see the filtering options on the sidebar. When I choose a specific color, the options in the size filter do not alter although the should.

When I have a t-shirt with color red and size 1,2,3 years and another t-shirt with color blue and size 1,2,3,4,5,6 years old, I want when i click the red color in filter, the values of the size filter should only contain 1,2,3 and NOT 4,5,6.

#373919 Copied Theme version: 9.2.3 WooCommerce version: 8.2.2

1 Answer

Tony Rodriguez

Support staff

November 17, 2023 at 12:22

Hello, @george kakamoukas,

Thank you for reaching out and providing a detailed explanation of your concerns. We have carefully reviewed your message and conducted tests on our own test site. Our findings confirm that the behavior you observed is indeed the default functionality of the widgets. To clarify, each widget operates independently; selecting an option in the color widget will not influence the size widget, and vice versa in the Shop/Category pages sidebar.

Should you wish to suggest a modification to this functionality, we invite you to submit your request on our Taskboard, which can be found at https://www.8theme.com/taskboard/. We value customer feedback, and if your proposal garners sufficient support from our user community, our development team will take it into consideration for potential inclusion in future updates.

We appreciate your understanding and are here to assist with any further inquiries you may have.

Best Regards,
The 8Theme Team

#374022 Copied
Tagged: filtering issues wordpress, woocommerce filter values, woocommerce themes, woocommerce themes fix, woocommerce troubleshooting, wordpress filter solution, wordpress filter update
Viewing 2 results - 1 through 2 (of 2 total)