Filtering of products by sizes (attribute) that are available

This topic has 6 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: controversyjeans
    controversyjeans
    Participant
    May 5, 2021 at 15:30

    Hello,

    our customers are angry because they are not able to filter products by the sizes that are in stock.
    We have an increasing number of products and we need our customers to be able to filter clothes by the size they can buy.
    We are not able to check after each product purchased if an attribute/option has sold out or not because the shop is open 24/7.
    Are you able to help set something like this up or possibly point to a plugin that would allow us to filter products by attributes that are not out of stock?

    We would be very grateful

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 5, 2021 at 17:53

    Hello,

    Use the 8theme – Product Status Filter. It will allow choosing in-stock products.

    Regards

    Avatar: controversyjeans
    controversyjeans
    Participant
    May 5, 2021 at 20:23

    Ok, Product Status Filter works fine, however if I select ‘on stock’ and any variant it still shows products that are out of stock (it only shows attributes that are MANUALLY entered into the product, but does not check if the variant is in stock).

    No search engine in online shop works like this.
    I would very much like to ask you to fix this as many customers have already reported this problem and it works against our company 🙁

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 5, 2021 at 20:31

    Hello,

    Don’t add attributes if the product does not have variations with these attibutes.

    Regards

    Avatar: controversyjeans
    controversyjeans
    Participant
    May 6, 2021 at 09:13

    Hi,

    what if an attribute sells out? Do I have to manually remove it and track it 24/7?
    What if someone buys the last product of an attribute and I delete the attribute and they make a return in the system? The stock will probably not update.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 6, 2021 at 16:35

    Hello,

    Attributes could not be sold out, only product variations could be sold out. Do you get products that include variations in the list that are sold out https://prnt.sc/12ky4of ? Provide me screenshot of the product that includes sold-out variation but still appears in the filter results.

    Regards

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