First Installation XStore Core: Error 500

This topic has 4 replies, 4 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: Stefano Valso
    Stefano Valso
    Participant
    January 24, 2023 at 10:00

    Hi, sorry for my English, but I’m using Google Translate.
    I’m installing the XStore theme, but when I go to install the XStore Core plugin, the site goes into Error 500.

    How can I solve the problem?
    Thank you
    Stefano

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 24, 2023 at 13:36

    Hello @Stefano Valso,

    We kindly ask that you ensure that your server requirements meet the latest theme and plugin minimum requirements. As an example, you may refer to the requirements of our test site, which can be found here: https://postimg.cc/wttf9r6N. If you are still experiencing issues after doing so, please provide us with your WordPress Admin URL, username, and password in the private content area of this topic.

    We look forward to assisting you further.

    Best Regards,
    8Theme’s Team

    Avatar: InFaassie
    InFaassie
    Participant
    January 24, 2023 at 13:44

    I have exactly the same issue. Server requirements are met and it only happens when I activate the XStore theme. When I remove the theme WordPress functions as expected.

    From Apache.log I get the following error:

    The process has forked and you cannot use this CoreFoundation functionality safely. You MUST exec().
    Break on __THE_PROCESS_HAS_FORKED_AND_YOU_CANNOT_USE_THIS_COREFOUNDATION_FUNCTIONALITY___YOU_MUST_EXEC__() to debug.

    I can not provide URL and credentials to the site, as I am creating the store on my local machine (Apple M1) with Mamp Pro and the installation is ONLY the latest WordPress. Nothing else has been installed.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 24, 2023 at 16:32

    Hello, InFaassie

    Please check our reply on your topic – https://www.8theme.com/topic/fresh-xstore-install-500-errors-internal-server-error/#post-344897

    Kind Regards,
    8theme team

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