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Fix cache issue, everytime I have to check in incognito

This topic has 4 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez

joeq7

Participant

June 7, 2023 at 23:17

I am facing cache issue, everytime I have to check in incognito browser even after minor change, and even after refreshing in incognito browser, same issue exists, for every single I have to re-open the incognito browser and then have to visit the website

Please, contact administrator
for this information.

#358889 Copied Theme version: 9.1.6

3 Answers

Tony Rodriguez

Support staff

June 8, 2023 at 05:48

Hello, joeq7,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that your issue has been resolved. To ensure the changes have taken effect, please clear your browser cache and revisit your site.

Additionally, we have disabled the Menu Cache, Static Blocks Cache, and removed Query Strings From Theme Static Resources under Xstore > Theme Options > Speed Optimizations, and Deactivated the LiteSpeed Cache plugin on your site under WordPress dashboard > Plugins > Installed Plugins.

The caching functionality will be temporarily disabled, allowing you to make real-time changes and developments without encountering any cached content. Once you have completed the necessary site development and modifications, you can reactivate the LiteSpeed Cache plugin to enhance the performance and speed of your website.

If you require any further assistance or have any additional questions, please don’t hesitate to reach out to our support team. We are here to help you

Best Regards,
8Theme’s Team

#358900 Copied

joeq7

Participant

June 8, 2023 at 22:30

Thank you for resolving this cache issue.

I am also facing an issue in My Account, like for now I removed but when I click my account and there’s only one option is coming which is login, how my visitors register their account.
Can you please look into this? and then I’ll make that button live

#358979 Copied

Tony Rodriguez

Support staff

June 9, 2023 at 05:04

Hello, joeq7,

If you would like the registration form to appear in the Login form, please navigate to the Dashboard >> WooCommerce >> Settings >> Accounts & Privacy and ensure that the option to create an account on the “My Account” page is enabled. (Please refer to the image provided: https://postimg.cc/c6fHbcWJ

we hope this will solve your issue.

Best regards,
8Theme’s Team

#358986 Copied
Tagged: cache, incognito, issue, themes, woocommerce, wordpress
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