Fix some layout issue with mobile edition

This topic has 14 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: ahmed saleh
    ahmed saleh
    Participant
    May 29, 2023 at 11:58

    hello dear

    i need help with mobile version

    i have this default color that i need to remove it as shown in link below

    https://prnt.sc/AtpUHg83tF1w

    also the layout allgiment is not correct i need it to be in middle as shown in link below

    https://prnt.sc/fUoV6B13huNI

    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2023 at 12:28

    Hello Ahmed Saleh,

    Thank you for contacting us and for using XStore.

    1/ Edit the Home page using Elementor and change the color here – https://prnt.sc/xCqfTCB12uN0

    2/ Please provide URL of page with the problem.

    Kind Regards,
    8theme team

    Avatar: ahmed saleh
    ahmed saleh
    Participant
    May 29, 2023 at 12:34
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2023 at 14:07

    Hello Ahmed Saleh,

    https://prnt.sc/CZuo7vMErzMK
    So we changed custom CSS code on your site from:

            .content-page, .page-heading .container {
                    max-width: calc(100% - 30px);
                    padding-top: 15px;
                    padding-bottom: 15px;
            }

    to

    .content-page, .page-heading .container {
                    max-width: 100%;
                    padding: 15px;
            }

    The result is next:
    https://prnt.sc/GMbDu4wGBNVX

    Kind Regards,
    8theme team

    Avatar: ahmed saleh
    ahmed saleh
    Participant
    May 29, 2023 at 15:10

    where to inject ?
    itried custome css but still the same

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2023 at 15:25

    Hello Ahmed Saleh,

    We already changed the custom CSS code, as mentioned in the previous reply.
    You just need to clear the cache of your browser and check the result.

    Kind Regards,
    8theme team

    Avatar: ahmed saleh
    ahmed saleh
    Participant
    May 29, 2023 at 15:30

    website not worrking now

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 29, 2023 at 15:34

    Hello Ahmed Saleh,

    It worked when we edited the custom CSS, and our changes can’t cause this problem.
    Have you do any changes after that? Maybe installed a plugin or edit files?
    If you do not remember, contact your hosting provider and ask for help with the “took too long to respond” problem.

    Kind Regards,
    8theme team

    Avatar: ahmed saleh
    ahmed saleh
    Participant
    May 29, 2023 at 15:38

    ok i will check

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2023 at 07:19

    Hello Ahmed Saleh,

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: ahmed saleh
    ahmed saleh
    Participant
    May 30, 2023 at 08:11

    hello dear
    could you take a look at code again its the same

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2023 at 12:30

    Hello Ahmed Saleh,

    You had some custom CSS added via Yellow pencil plugin → https://prnt.sc/7KFVrTMQh9Qu . Now we removed that custom please, check → https://prnt.sc/hHL3HgajnwKt

    Single product looks ok now → https://prnt.sc/vMheNoCnqjAa

    In case you have any other questions, please describe the problem by adding screenshots and videos.

    Please note that we are not responsible for custom coding you added via Yellow pencil plugin.

    Kind Regards,
    8theme team

    Avatar: ahmed saleh
    ahmed saleh
    Participant
    May 30, 2023 at 12:35

    thanks alot
    done

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2023 at 12:37

    Hello Ahmed Saleh,

    You’re welcome!

    Kind Regards,
    8theme team

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