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Fixed header and Header 2 Issues - by quitoxic

This topic has 13 replies, 2 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

quitoxic

Participant

May 7, 2015 at 18:07

Hi There,

Im havign some issues with the Header 2, well in general with the menu.
For some strange reason the header 2 is not showing over the Revolution slider but up.
Ofc, white letters so its impossible to see it, it works with different headers (since the clor change) but I want it in to the slider as Its supossed to be.

On the other hand its not fixed :/
Thanks in advance I really have no die what could be the problem, have re installed the files but still doesnt work.

Please, contact administrator
for this information.

#62482 Copied Theme version: 1.7.1

12 Answers

Eva Kemp

Support staff

May 7, 2015 at 18:54

Hello,

Please update all required plugins to the latest versions and check your site after that.
The plugins can be downloaded here:
https://www.8theme.com/download-plugins/

Regards,
Eva Kemp.

#62487 Copied

quitoxic

Participant

May 7, 2015 at 19:23

I have donwloaded and uploaded the Plugins Visual composer, rev slider and Grid, (the other ones are not in use) still same issue

#62491 Copied

Eva Kemp

Support staff

May 7, 2015 at 19:26

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#62493 Copied

quitoxic

Participant

May 7, 2015 at 19:32

Sure

Please, contact administrator
for this information.

#62497 Copied

Eva Kemp

Support staff

May 8, 2015 at 10:12

Hello,

As I see you have cache enabled for your site. The changes may be invisible because of cache. Please contact your host and ask them to clear cache for your site on a server.

Thank you.
Regards,
Eva Kemp.

#62627 Copied

quitoxic

Participant

May 8, 2015 at 11:59

Thanks Eva,

I will do so,I will let you know as soon as I have an update.

Really appreciate all the help.

#62668 Copied

Eva Kemp

Support staff

May 8, 2015 at 12:23

Hello,

We’re looking forward to your reply.

Thank you.
Regards,
Eva Kemp.

#62687 Copied

quitoxic

Participant

May 11, 2015 at 11:59

Hi Eva,

Chache has been cleared, problem is still there.
No fixed header, no Header 2 working (menu on top of slider not ON it)

#63105 Copied

Eva Kemp

Support staff

May 12, 2015 at 09:22

Hello,

There is an error on your site:
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 2091 bytes) in /home/content/p3pnexwpnas10_data01/44/2578744/html/wp-includes/shortcodes.php on line 227

Please contact your host and ask them to increase memory_limit value.

Thank you.
Regards,
Eva Kemp.

#63352 Copied

Eva Kemp

Support staff

May 12, 2015 at 11:12

Hello,

We’ve managed to fix the issue. The problem was with your footer. You created it incorrectly. You shouldn’t use “Footer 1” sidebar in Widgetised Sidebar element. If you want to add some widget you need create custom sidebar and drag your widget into there https://www.8theme.com/demo/docs/royal/#!/8_widgets_custom_widget_areas .
Please read how to create footer:
https://www.8theme.com/demo/docs/royal/#!/9_footer

Regards,
Eva Kemp.

#63388 Copied

quitoxic

Participant

May 12, 2015 at 11:14

Omg,
thank you very much, this was killing me.

A last thing, is there any way I can take the grey border on the menu?

#63390 Copied

Eva Kemp

Support staff

May 12, 2015 at 11:19

Hello,

Could you please show a screenshot what you’d like to achieve?

Thank you.
Regards,
Eva Kemp.

#63392 Copied
Tagged: fixed, header, header2, issues, template, woocommerce, wordpress
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