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Fixing unsecured assets? - by bellaphile

This topic has 5 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: bellaphile
    bellaphile
    Participant
    October 31, 2018 at 20:23

    Hi there,
    I’m getting errors regarding these assets which are affecting our ssl encryption. Can you tell me where I can go in the admin to correct these?

    from 8theme.com
    contacts-icon.png
    contacts-icon2.png
    contacts-icon3.png

    from maxcdn.bootstrapcdn.com
    font-awesome.min.css

    Please, contact administrator
    for this information.
    #202093 Copied
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 1, 2018 at 08:41

    Hello,

    You need to re-upload these images – http://prntscr.com/lczsl9
    Also, provide us with temporary wp-admin and FTP access so we can take a closer look.

    Regards

    #202115 Copied
    Avatar: bellaphile
    bellaphile
    Participant
    November 1, 2018 at 13:37

    Hi Rose,
    Details below

    Please, contact administrator
    for this information.
    #202147 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 1, 2018 at 13:59

    Hello,

    Thanks for the reply.
    Please ask your hosting provider support to create FTP account to your site files and give us the credentials (hostname, username, password, port).

    Regards

    #202153 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 1, 2018 at 15:46

    I’ve deactivated Team Member Group For Visual Composer plugin and this solves errors with font-awesome.min.css. Please check. you can contact the plugin author to get consultation about this.
    To solve the situation with these images http://prntscr.com/ld5ly4 you need to re-upload them http://prntscr.com/ld5mn5

    Regards

    #202162 Copied
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