Floating menu is not working i have activated it but it doesnt work

This topic has 11 replies, 3 voices, and was last updated 9 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 11, 2024 at 02:58

    Floating menu is not working i have activated it but it doesn’t work i want to have the same type

    10 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 11, 2024 at 07:27

    Hello, @Aulakh, Sam,

    Thank you for reaching out to us with your concern.

    Please record a video of the problem or provide screenshots of the probelm for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

    Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand and help you.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 11, 2024 at 18:34

    It’s active but does not show on right side aka front-end. i want to add some options like social media icons , home buttons etc as show in your demo

    Files is visible for topic creator and
    support staff only.
    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 11, 2024 at 18:39

    i want this

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 12, 2024 at 06:13

    Hello, @Aulakh, Sam,

    Thank you for your response.

    We are pleased to inform you that after a thorough review of your website, we have not identified any issues. Furthermore, we have successfully uploaded an SVG icon to your site, and it is displaying as intended. For your convenience, we have attached an image to serve as a reference. https://imgur.com/9dhufbb , https://imgur.com/CfcUH0x , https://imgur.com/pt6cinw

    To enhance your Floating Navigation Panel, we recommend downloading small-sized SVG icons. You can find a suitable selection at the following link: https://icons8.com/icons/set/whatsapp

    We trust that this will be of assistance to you. Should you require any further support, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 12, 2024 at 13:17

    Funny Story is the website homepage is built in grid and its so slow and image don’t load asap

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 12, 2024 at 13:17

    Thanks for prompt reply let me check and get back on the same

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 12, 2024 at 13:26

    I want this not just icon with shadow thanks also I want it globally set for all devices thanks

    Avatar: Aulakh, Sam
    Aulakh, Sam
    Participant
    March 12, 2024 at 13:26

    please check and advice

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 12, 2024 at 13:54

    Hello, @Aulakh, Sam,

    Thank you for your response.

    We kindly request that you take a moment to review and adhere to the instructions provided in our theme documentation regarding the floating menu feature. You can access the relevant information at the following link: https://www.8theme.com/documentation/xstore/xstore-features/floating-menu/

    We hope you find this resource helpful. Should you have any further inquiries or require additional assistance, please do not hesitate to reach out to us.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 12, 2024 at 13:57

    Dear Aulakh, Sam,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

  • Viewing 11 results - 1 through 11 (of 11 total)

The issue related to '‘Floating menu is not working i have activated it but it doesnt work’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.