Floating menu layout issues on smaller devices

This topic has 37 replies, 7 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: wordpressdev
    wordpressdev
    Participant
    January 22, 2015 at 08:41

    When viewing this site at mobile device sizes, the logo, floating menu, and mobile menu all conflict, laying over each other. Seems that the whole header layout has issues with smaller sizes.

    Please, contact administrator
    for this information.
    36 Answers
    Avatar: stan
    Stan Russell
    Participant
    January 22, 2015 at 08:53

    Hello,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    Avatar: wordpressdev
    wordpressdev
    Participant
    January 27, 2015 at 05:41

    Hi, have now undertaken a number of manual fixes using CSS and media statements to fix the header my site which is using the Royal theme (with header 5) – the theme has/had a number of responseive layout issues despite being previously unaltered. Issues I have done for my site include:
    – fixing sticky header and mobile menu overlapping each other in mobile views
    – sticky header not fitting with design at all in mobile layout
    – logo overlapping other items, not centering for mobile
    – basket icon being slightly obscured on right under 480px

    So in case you got my credentials, I have revoked the username and login info, in case you were still interesting in logging into my theme yourselves.

    Thanks.

    Avatar: Eva
    Eva Kemp
    Support staff
    January 27, 2015 at 09:14

    Hello,

    Yes, please provide us with wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: kamalkhanna12121
    kamalkhanna12121
    Participant
    June 23, 2015 at 14:36

    Please check when in small device Navigation menu overlapping

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 23, 2015 at 18:11

    Hello,

    Please add this code in custom.css file:

    @media (max-width: 979px) and (min-width: 768px){
    .shopping-cart-widget {
      width: 30% !important;
    }
    .header .logo {
     float: right !important;
    }}

    How to create custom.css you can watch in this tutorial.

    After that check your site on mobile devices.

    Regards,
    Eva Kemp.

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    October 29, 2015 at 16:17

    HI EVA,
    I’M also seeing issues on the main navigation bar. It is not automatically responding on smaller screens.
    This happens on some laptops, on ipad 2 landscape view and a few other devices. It needs to recognise the responsive option of the menu for this view.
    Can you help?
    thanks
    Sue

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 29, 2015 at 18:12

    Hello @Scuzzy76,

    Please add this code in Theme Options > Custom CSS > Custom CSS for mobile:

    .page-heading-slider {
        display: flex;
    }

    Regards,
    Eva Kemp.

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 2, 2015 at 19:46

    Thanks Eva, still same issue though. The menu doesn’t seem to be responsive on landscape view ipad 2 or on smaller browser viewings.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 2, 2015 at 20:35

    Hello,

    Could you please show a screenshot of the issue?

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 2, 2015 at 21:06

    Happy to Eva, where is the option to upload a screengrab?
    Sue

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 2, 2015 at 21:09

    screen

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 2, 2015 at 21:15

    It seems to be as soon as the Cart icon top right disappears then the CONTACT on the menu is shifted down a line?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 3, 2015 at 07:52

    Hello,

    Do you want to display menu in one line?
    If so please add the code in Theme Options > Custom CSS > Custom CSS for tablet and Custom CSS for mobile landscape:

    .header-wrapper .menu > li > a {
     font-size: 12px;
    }

    Best regards,
    Jack Richardson.

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 3, 2015 at 09:40

    Thanks Jack. Still not working. It hasnt changed at all.
    What I need it to do is to force the mobile menu, instead of dropping contact us to the line below. It seems to do it on mobile, and desktop if the browser window or resolution is low/small.

    If the browser is called down again it works and defaults to the drop down menu.

    Thanks
    Sue

    Avatar: Eva
    Eva Kemp
    Support staff
    November 3, 2015 at 10:23

    Hello,

    Please try to add the previous code to Theme Options > Custom CSS > Custom CSS for desktop and check site on mobile.

    Regards,
    Eva Kemp.

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 3, 2015 at 10:35

    That’s done the trick on desktop. It now reverts to the mobile menu. But the issue is still there on tablet landscape. Contact us drops down but now aligns centre?
    thanks

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 3, 2015 at 10:49

    Hello @Scuzzy76,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 3, 2015 at 10:50

    Sure. info below.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 3, 2015 at 11:33

    Your credentials aren’t correct.

    Regards,
    Robert Hall.

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 3, 2015 at 11:40

    Yep. just checked and logged in fine using:

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 3, 2015 at 11:42

    see below.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 3, 2015 at 16:00

    Hello,

    Please edit the code in Custom CSS for desktop to:

    .header-wrapper .menu > li > a {
     font-size: 11px;
    }

    Regards,
    Eva Kemp.

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 4, 2015 at 15:52

    this has now broken my header on mobile tablets.:( Both portrait and landscape not working now???
    Sue

    http://www.omgteas.co.uk/wp-content/uploads/2015/11/photo-1.png

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 4, 2015 at 15:55

    Also created an issue on desktop logo disappeared! URGENT HELP NEEDED

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 4, 2015 at 16:00

    Logo fixed! Issue with menu splitting still there!? 🙁

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 4, 2015 at 16:12

    Your suggested fix has messed up lots of image links on the site@!

    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2015 at 09:28

    Hello,

    Now we can’t access your wp-admin panel.
    Please check the credentials and show screenshot what exactly you want to achieve.

    Regards,
    Eva Kemp.

    Avatar: Scuzzy76
    Scuzzy76
    Participant
    November 5, 2015 at 10:04

    Hi Eva,
    thanks for your reply, not sure why you had trouble loggin in. Credentials the same.

    The issue is the same as previous image above.
    On desktop it works and reverts the the responvie menu but on i-pad landscape view CONTACT US drops to the line below.

    See image

    Appreciate your help on this. 🙂
    Sue
    http://www.omgteas.co.uk/wp-content/uploads/2015/11/Screen-Shot-2015-11-02-at-20.08.13.png

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 5, 2015 at 10:27

    Hello,

    Sorry, but we still get ‘ERROR: Incorrect username or password’.
    Please reset password and provide us again.

    Regards,
    Robert Hall.

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