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Floating Menu or Sticky Menu Links Stop Working on Scrolling To Bottom of Page

This topic has 9 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

yuvi

Participant

September 4, 2023 at 23:53

You visit any page on the website, once you scroll to the very bottom of the page, the floating Main Menu becomes unresponsive. The links are no longer clickable.

Any Page:
When you scroll to the very bottom, none of the links work on the top menu bar when you hover.

Please, contact administrator
for this information.

#366615 Copied Theme version: 9.1.13

8 Answers

Tony Rodriguez

Support staff

September 5, 2023 at 06:25

Hello, @yuvi,

We hope this message finds you well.

We are writing to inform you that we have thoroughly inspected your website and found no issues on our end. It appears that the problem you are experiencing may be due to a cache issue on your side. We kindly suggest that you clear your browser cache and then revisit the site.

To assist you further, we have created a video tutorial detailing the steps to clear your browser cache. Please take a moment to watch it for reference in the private content area.

Should you have any further questions or concerns, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#366624 Copied

yuvi

Participant

September 5, 2023 at 09:30

Thank you. I got another issue.

When the reviewer posts pictures with his review, the pics don’t show on this page, or even that there are pics attached. I don’t
see the pics until the review is approved and posted on the product page. How can we delete one of more of multiple pics sent with the review?

Dont seem to see the pics that were added. What you suggest is the solution to this. It is bad. I should have the option to delete/disapprove one or more of the pics that were sent with the review.

Please contact administrator
for this information.

#366638 Copied

yuvi

Participant

September 5, 2023 at 10:12

I think it is a bug in your Theme options.

As I can see the image upload feature was added using this – https://www.8theme.com/documentation/xstore/xstore-features/learn-how-to-set-up-the-photo-reviews-feature-in-the-booster-sales-section-of-xstore/

You have added this feature to the native review feature of Woocommerce but it seems that you have not added this section to the Product Reviews edit page. THere are no photos to be seen on the backend. So the person can upload any photos and we will have no control over it. We want to have a way to remove those pics if they don’t seem appropriate. But from the backend.

#366643 Copied

Rose Tyler

Support staff

September 5, 2023 at 15:25

Hello, @Yuvi,

We sincerely thank you for reaching out to us. We kindly request you to post your query directly to our technical team on this page – https://www.8theme.com/taskboard/

Best Regards,
8Theme’s Team

#366688 Copied

yuvi

Participant

September 6, 2023 at 07:07

Can you not share any solution for this –

”
When the reviewer posts pictures with his review, the pics don’t show on this page, or even that there are pics attached. I don’t
see the pics until the review is approved and posted on the product page. How can we delete one of more of multiple pics sent with the review?

Dont seem to see the pics that were added. What you suggest is the solution to this. It is bad. I should have the option to delete/disapprove one or more of the pics that were sent with the review.”

#366722 Copied

Rose Tyler

Support staff

September 6, 2023 at 07:41

Hello, @Yuvi,

We regret to inform you that there is currently no immediate or expedient solution available for this enhancement. As previously suggested, we kindly request you to forward your requirement to our team of developers for further consideration – https://www.8theme.com/taskboard/

Best Regards,
8Theme’s Team

#366728 Copied

yuvi

Participant

September 6, 2023 at 07:44

can you not suggest a plugin I can use to bypass this issue for now.

The major issue is that how do I edit the review section on the product page design. the page deisgn is not editable. I checked and other plugins will require me to use a shortcode. How can I add a shortcode or something to replace the review system in place on single product pages?

#366730 Copied

Rose Tyler

Support staff

September 6, 2023 at 13:26

Hello, @Yuvi,

We have not tested such plugins with our theme, therefore we cannot provide reliable recommendations. You need to look for plugins that replace the review form. Possibly, the support service of WooCommerce may be able to assist you.

You may try adding the shortcode through the Custom HTML element (Text tab) of Single Product Builder.

Best Regards,
8Theme’s Team

#366785 Copied
Tagged: fix floating menu links, resolve woocommerce template problems, sticky menu links solution, sticky menu on scrolling, troubleshoot woocommerce scrolling, woocommerce menu link issue, wordpress woocommerce templates
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