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Font changed – Google font expired

This topic has 19 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Olga Barlow

KThomas

Participant

October 21, 2020 at 09:01

Hi Support,

My website fonts suddenly changed. It seems the <h1>, cannot apply the CSS. I went to Theme Option, Typography. It showed google font license expired. Would you help?

My website is https://gogobera.com.au

Thanks and Best Regards,
Thomas

#255892 Copied Theme version: 4.3.2 WooCommerce version: 4.6.0

18 Answers

Olga Barlow

Participant

October 21, 2020 at 11:00

Hello,

Provide us with WP Dashboard access to check the error message about google fonts.
Also, do you have problems with the H1 tag in the page content or on the single product page?

Regards

#255905 Copied

KThomas

Participant

October 21, 2020 at 12:02

Hi Olga,

After I pressed the update button. The error was gone. But the font was changed.

and

have problems on each page. The

characters became bigger. Even the description on afterPay “or 4 fortnightly payments of $33.20 with”.

Thanks and Best Regards,
Thomas

Please contact administrator
for this information.

#255911 Copied

Olga Barlow

Participant

October 21, 2020 at 12:11

Hello,

Provide us with screenshots of the issue because I’m not sure that understand the problem with the H1 size. What size do you want to have for the h1?

Regards

#255913 Copied

KThomas

Participant

October 21, 2020 at 12:33

Hi Olga,

Forget the H1, the main problem is on

all characters became bigger.
You can visit our website by mobile.

https://prnt.sc/v3rwy0
https://prnt.sc/v3rxzq
https://prnt.sc/v3ryr0

Thanks and Best Regards,
Thomas

#255914 Copied

Olga Barlow

Participant

October 21, 2020 at 15:22

Hello,

Please, provide us with FTP access to your site. We need to check this issue in more detail.

Regards

#255974 Copied

KThomas

Participant

October 21, 2020 at 16:43

Hi Support,

See details.

Thanks and Best Regards,
Thomas

Please contact administrator
for this information.

#255995 Copied

Olga Barlow

Participant

October 21, 2020 at 17:52

Hello,

Thank you. I have passed your issue to our developers. I’ll inform you once they fix the issue.

Regards

#256015 Copied

KThomas

Participant

October 21, 2020 at 23:09

Hi, well noted. How come my mobile version’s menu changed. It didn’t see the + for the extension. Would you help?
Thanks and best regards,

#256038 Copied

Olga Barlow

Participant

October 22, 2020 at 16:08

Hello,

Mobile menu fixed.

Regards

#256116 Copied

KThomas

Participant

October 23, 2020 at 05:00

Hi, noted and thanks. how long your developer provide the solution? Because not good and hard for customers to view the pages.
Best Regards,

#256157 Copied

Olga Barlow

Participant

October 24, 2020 at 12:41

Hello,

Fixed. Check now, please.

Regards

#256371 Copied

KThomas

Participant

October 24, 2020 at 14:25

Hi, Yes, the fonts changed back to before but the font colour is different.
Eg.
SPECIAL OFFER
SK-II Best selling products and reveal radiant, youthful skin.

The colour of “SK-II Best selling products and reveal radiant, youthful skin” should be golden colour before. Now it is black.

Interesting, you can see the big fonts first (problem one), and then the fonts change to a small one, each time you view the page has this problem. Why?

Thanks and Best Regards,

#256383 Copied

Olga Barlow

Participant

October 26, 2020 at 08:30

Hello,

Did not see your site before the update, so don’t know what color you used there. That text uses the body font, by default the body font color is #6f6f6f. If you want to change it then edit the page and add the color for that text that you need http://prntscr.com/v6v73a

Regards

#256519 Copied

KThomas

Participant

October 26, 2020 at 23:52

Hi, ok. Would you let me know how your developer to fix the font size problem, so I can fix it next time?
Thanks and best regards,

#256600 Copied

Olga Barlow

Participant

October 27, 2020 at 10:39

Hello,

We added custom to Theme Options > Custom CSS for the paragraph to avoid loading of the default styles of the Redux plugin.

Regards

#256649 Copied

KThomas

Participant

October 28, 2020 at 07:08

Hi, Thank you for your help. Best Regards,

#256734 Copied

KThomas

Participant

October 28, 2020 at 09:30

Hi, for the menu description, how can I change the font colour?
See page: https://www.gogobera.com.au/product-category/clearance/

I can change it only in page. https://www.gogobera.com.au/specials/

Thanks and Best Regards,

#256750 Copied
Olga Barlow

Participant

October 28, 2020 at 15:36
Hello,

You can either use the style attribute while adding your description, for example
<p style="color: #310375;">Kookaburra International is an online beauty store. </p>
Or add the following code to Theme Options > Custom CSS to apply it for all the categories

.page-wrapper .term-description p { color: #310375; }

Regards
#256806 Copied
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