Font issues in Internet Explorer - by SocialPepper

This topic has 11 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Robert Hall

  • Avatar: SocialPepper
    SocialPepper
    Participant
    January 28, 2016 at 13:40

    Hi,

    On this website: http://www.protecht.nl I experience the issue that eventhough the font family in the theme is set to ‘Arial’, Internet Explorer shows some text in ‘times new roman’.

    It considers:

    – The text in the upper right corner “shopping cart” (in dutch it is “Winkelmand”).
    – The titles in blue in the blogsection on the homepage.
    – The footer containing the static block with 4 widgets.
    – The title and buttontexts of a product itself in the shop: http://protecht.nl/winkel-2/

    10 Answers
    Avatar: SocialPepper
    SocialPepper
    Participant
    January 28, 2016 at 13:42

    Hi,

    I pressed enter, so that’s why I created ths reply…

    If you can help me out that would be great.

    Regards,

    Richard

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    January 28, 2016 at 15:20

    Hello,

    I’ve added the following code in Global Custom CSS. Please check the font in IE browser now.

    body, .btn, .button, .wishlist_table .add_to_cart.button, .wpcf7-submit,
    .products-grid .product-title, .widget-title, .footer-top .title, .price, .textwidget a,
    .blog-post-list .media-heading a{
        font-family: "Helvetica Neue",Helvetica,Arial,sans-serif;
    }

    Regards,
    Robert Hall.

    Avatar: SocialPepper
    SocialPepper
    Participant
    January 29, 2016 at 17:49

    Hi Robert,

    Thank you for your help and feedback! It looks okay, only the titles of the 4 blogs (at the bottom of the homepage) are still ‘times new roman’.

    Would be great if this can be changed into Arial.

    Thank you.

    Regards,

    Richard

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 1, 2016 at 13:14

    Hello,

    I’ve added this code in Global Custom CSS.

    .recentCarousel .slide-item .caption h3 a{
        font-family: "Helvetica Neue",Helvetica,Arial,sans-serif;
    }

    Please check the titles now.

    Regards,
    Robert Hall.

    Avatar: SocialPepper
    SocialPepper
    Participant
    February 1, 2016 at 13:36

    Hi Robert,

    It is solved, thank you for your help!

    One last question: Will a next update of the theme have all this code for Internet Explorer integrated in the theme itself? So that I can delete all the CSS code?

    Thank you.

    Regards,

    Richard

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 1, 2016 at 13:53

    You’re welcome!
    We’ve taken your request into our account.

    Regards,
    Robert Hall.

    Avatar: SocialPepper
    SocialPepper
    Participant
    February 5, 2016 at 16:37

    Hi,

    Unfortunately other pages still are in times new roman in Internet Explorer instead of arial eventhough the theme settings all state ‘arial’.

    Can this please be fixed in a structured way within the theme? That would be very helpfull.

    Thank you.

    Example (in Internet Explorer): http://protecht.nl/anti-straling/

    When I inspect the element it looks like the font family in a paragraph is empty in Internet Explorer. I think as a default, the text reverts to Times new roman.

    Thank you for your help.

    R|egards,

    Richard

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 8, 2016 at 08:20

    Hello,

    Please add this code in Global Custom CSS:

    p {
      font-family: "Helvetica Neue",Helvetica,Arial,sans-serif !important;
    }

    Best regards,
    Jack Richardson.

    Avatar: SocialPepper
    SocialPepper
    Participant
    February 9, 2016 at 11:03

    Hi Jack,

    Thank you. Looks like it is working now.

    Regards,

    Richard

    Avatar: Robert Hall
    Robert Hall
    Support staff
    February 9, 2016 at 11:14

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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The issue related to '‘Font issues in Internet Explorer’' has been successfully resolved, and the topic is now closed for further responses

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