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Fonts not displaying properly on Internet Explorer

This topic has 19 replies, 5 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

queenb123

Participant

October 15, 2015 at 16:17

Hi the Fonts not displaying properly on Internet Explorer

http://www.brazilianweave.uk/shop/

can you please take a look and let me know if anything can be done?

thanks.

Please, contact administrator
for this information.

#94232 Copied Theme version: latest WooCommerce version: latest

18 Answers

Jack Richardson

Support staff

October 16, 2015 at 10:06

Hello,

Please provide us with FTP (FTP host, FTP user, FTP password) credentials in private content.

Best regards,
Jack Richardson.

#94345 Copied

Oliver Ladurner

Participant

October 20, 2015 at 10:41

Please can you provide us with the correct css code to solve the font problem on internet explorer?
Thank you!

#95016 Copied

Robert Hall

Support staff

October 20, 2015 at 10:56

Hello @Oliver Ladurner,

Could you please clarify us with more details?
Also please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#95024 Copied

queenb123

Participant

October 20, 2015 at 11:26

hi please see private content

Please, contact administrator
for this information.

#95040 Copied Theme version: latest WooCommerce version: latest

Oliver Ladurner

Participant

October 20, 2015 at 12:46

Hello,

thank you for your quick reply. It looks like that the content of the website in IE will be shown in “Times New Roman”, which is not the correct font.

Please see the ftp details in private section

Thank you for your assistance

Oliver Ladurner

Please, contact administrator
for this information.

#95073 Copied

Oliver Ladurner

Participant

October 20, 2015 at 12:52

Hi queenb123

Thank you for your assistance!
Unfortunately I cannot see your comment in private section!

Thanks

Oliver

#95076 Copied

Robert Hall

Support staff

October 20, 2015 at 13:37

Hello @Oliver Ladurner,

You forgot provide us with wp-admin credentials in Private Content.

Regards,
Robert Hall.

#95094 Copied

Oliver Ladurner

Participant

October 20, 2015 at 13:51

of course…. sorry

please see wp-login data in private section

Regards

Oliver

Please, contact administrator
for this information.

#95105 Copied
Eva Kemp

Support staff

October 21, 2015 at 10:23
Hello @queenb123,

Please add this code in Global Custom CSS:
```
select, .page-heading a, .products-grid .product-title, a.btn.border-grey.product_type_variable, .product-categories > li > a {
  font-family: Raleway !important;
}
```
Regards,
Eva Kemp.
#95305 Copied
Eva Kemp

Support staff

October 21, 2015 at 10:27

Hello @Oliver Ladurner,

As I see font family of your site content in IE 11 is Ubuntu, not Times New Roman:
http://storage2.static.itmages.com/i/15/1021/h_1445419533_9588702_6bbc88de09.png

What IE version are you checking in?
Show us a screenshot what font you see.

Regards,
Eva Kemp.

#95307 Copied

queenb123

Participant

October 22, 2015 at 14:43

that didnt work

#95626 Copied

Eva Kemp

Support staff

October 22, 2015 at 18:08

Hello @queenb123,

As I see font family in IE is shown correctly:
http://storage7.static.itmages.com/i/15/1022/h_1445533664_7062246_e4bfe43068.png

Please clear browser cache and check again.

Thank you.
Regards,
Eva Kemp.

#95664 Copied

queenb123

Participant

October 23, 2015 at 11:59

What about at the top where it says sign in or register?

Fonts look different there!

#95778 Copied
Eva Kemp

Support staff

October 23, 2015 at 12:06
Hello @queenb123,

Please add this code in Global Custom CSS:
```
.header-type-12 .top-links li a {
    font-family: Raleway !important;
}
```
Regards,
Eva Kemp.
#95782 Copied
queenb123

Participant

October 23, 2015 at 14:06

thanks. how about on the baners where it says read more?

#95792 Copied
Robert Hall

Support staff

October 23, 2015 at 14:16
Hello @queenb123,

Please try this code in Global Custom CSS:
```
.categories-mask span.more{
    font-family: Raleway !important;
}
```
Regards,
Robert Hall.
#95795 Copied
queenb123

Participant

October 23, 2015 at 16:44

Thanks

#95824 Copied

Eva Kemp

Support staff

October 23, 2015 at 17:29

Hello @queenb123,

You’re welcome.

Regards,
Eva Kemp.

#95829 Copied
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