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Fonts not working - by finleydesign - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

finleydesign

Participant

April 8, 2020 at 09:59

We have set a website live and now the font’s won’t work. Oddly though if you click on xstore > theme options then look to set the fonts, the page shows the correct fonts, however as soon as you close the theme options box, the fonts get removed.

We just want the default Lato font, which are set, but nothing works on the live site, have cleared all cache etc

Please, contact administrator
for this information.

#232939 Copied Theme version: 6.3

5 Answers

Rose Tyler

Support staff

April 8, 2020 at 10:56

Hello,

I do not see the problem – http://prntscr.com/rvb1sx On which page the font doesn’t work?

Regards

#232944 Copied

finleydesign

Participant

April 8, 2020 at 11:37

On Chrome and firefox I get https://nimb.ws/9eqhAK

#232954 Copied

Olga Barlow

Participant

April 8, 2020 at 11:47

Hello,

Did you get this error after moving from your staging site to production? Because I see the following error of loading font http://prntscr.com/rvccut
Try to follow instructions http://prntscr.com/rvcbr9 mentioned at this topic https://wordpress.org/support/topic/kirki-loading-google-fonts-from-old-domain-after-migration/

Regards

#232957 Copied

finleydesign

Participant

April 8, 2020 at 12:10

ah ok so the siteurl/?action=kirki-reset-cache did the job, thank you

#232959 Copied

Olga Barlow

Participant

April 8, 2020 at 12:37

Hello,

You are welcome.

Regards

#232962 Copied
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