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Footer - by Su Flo - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

Su Flo

Participant

July 13, 2018 at 08:54

Dear 8Theme,

We have a question in the private content, hope you can help,

Kind Regards, Su.

Please, contact administrator
for this information.

#196626 Copied

11 Answers

Rose Tyler

Support staff

July 13, 2018 at 08:57

Hello,

Please provide your site URL. Thanks in advance.

Regards

#196627 Copied

Su Flo

Participant

July 13, 2018 at 09:14

Hi Rose,

Credentials in the private content.

Much appreciated.

BR, Su.

Please, contact administrator
for this information.

#196628 Copied

Rose Tyler

Support staff

July 13, 2018 at 09:22

Hello,

Please check http://prntscr.com/k5y7eu

Regards

#196629 Copied

Su Flo

Participant

July 13, 2018 at 10:57

Hi Rose,

Please try again but don’t forget the dots after the name

BR, Su.

#196636 Copied

Rose Tyler

Support staff

July 13, 2018 at 12:10

Dear Su Flo,

Unfortunately, admin credentials are not correct, please check.

Regards

#196640 Copied

Su Flo

Participant

July 13, 2018 at 15:25

HI Rose, pls try now.

Please, contact administrator
for this information.

#196651 Copied

Rose Tyler

Support staff

July 13, 2018 at 15:39

Hello,

I’ve added style="float: left;" https://prnt.sc/k638bz Please check.

Regards

#196652 Copied

Su Flo

Participant

July 13, 2018 at 18:43

Hi Rose,

Many thanks. There are the odd bits of tidying up on this. Could you please help or advise as its very difficult to change the static block. We have a screenshot in the private content.

Previous to about a week ago there was absolutely nothing wrong with the footer logo and we haven’t touched the site.

On thing also in addition to thanking you for your help is that we cannot get in touch with the theme developer to point out a concern of ours. We purchased the Royal Theme as per the Lawyer One Page Parallax effect which was excellent. Since the glitches regarding the non-maneuverability of the parallax screen we have noticed the developer has even removed the parallax effect as per their demo https://www.8theme.com/demo/royal/lawyer-one-page/?et_styles=0-1-1-9-0-1 We were under the impression the developer was supposed to be fixing it not freezing it, as this was the reason we choose Royal. If you could pass this onto the developer that would be greatly appreciated.

Kind Regards, Su.

Please, contact administrator
for this information.

#196657 Copied

Olga Barlow

Support staff

July 16, 2018 at 10:59

Hello,

1) Footer – done http://prntscr.com/k6z75k
2) There is parallax effect on the demo https://gyazo.com/701fce71c9668d78996432df5f55805b But we have changed it to default one instead of using glitch effect from Ultimate Addons plugin.
Also, we have provided you the solution to get parallax effect similar to what Ultimate Addons has https://www.8theme.com/topic/royal-site-parallax-banners/ Have you tried it?
If you prefer UA option then you need contact plugin developers and ask to fix, we can’t fix plugin bug, we are able to fix only issues if they are related to theme files.

Regards

#196707 Copied

Su Flo

Participant

July 16, 2018 at 13:42

Thank you Olga, much appreciated.

#196740 Copied

Rose Tyler

Support staff

July 16, 2018 at 13:58

Hello,

You’re welcome!

Regards

#196744 Copied
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