Return to previous page

Footer and others - by Marta Iraola - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

Marta Iraola

Participant

December 6, 2016 at 21:32

Hi !

We have already gone live with the site.

1.- The footer in ES is not full width but in EU and EN, yes.
2.- The font size in the home page for the first paragraph is 14 Arial and the post except is in 16 even though we have in CSS a instruction for all the size.

Could you please help us ?

Thanks !

Please, contact administrator
for this information.

#148174 Copied

10 Answers

Marta Iraola

Participant

December 6, 2016 at 23:00

One more thing …

The AI Gallery plugin gives you the option change the order of the album with the drag and drop but I can not move anything. I wrote to the developer but I had not answer. Could you please check if the problem comes form the theme? Thanks !!!!!!

#148182 Copied

Eva Kemp

Support staff

December 7, 2016 at 16:41

Hello,

Have you edited theme files?
Please provide FTP credentials in private content.

Regards,
Eva Kemp.

#148257 Copied

Marta Iraola

Participant

December 7, 2016 at 18:12

Could you please try with the enclosed info?

Please, contact administrator
for this information.

#148262 Copied

Eva Kemp

Support staff

December 7, 2016 at 20:33

Hello,

FTP credentials are incorrect. Please re-check.
Have you edited original theme files?
May we reupload them?

Regards,
Eva Kemp.

#148294 Copied

Marta Iraola

Participant

December 8, 2016 at 09:47

We have just worked on the child theme. You can work with the theme files. 😀

Please, contact administrator
for this information.

#148333 Copied

Eva Kemp

Support staff

December 8, 2016 at 16:27

Hello,

The problem is related to your posts. When I removed the shortcode [show_recent_home] footer showed properly.
Seems you missed some tag in your posts or didn’t close some <div> or something.
Please check your posts.

Regards,
Eva Kemp.

#148391 Copied

Marta Iraola

Participant

December 8, 2016 at 22:57

More than 3 hours trying to find the missing <div> but I can not find it.

Any idea on where can I look for it ?

Thanks !!

#148459 Copied

Eva Kemp

Support staff

December 9, 2016 at 07:53

Hello,

There may be not only <div>, but maybe some other tag or <li>.
Check all tags if they are closed.

Regards,
Eva Kemp.

#148467 Copied

Marta Iraola

Participant

December 9, 2016 at 10:30

I will try to find it Eva ! 😀

#148477 Copied

Jack Richardson

Support staff

December 9, 2016 at 11:12

Hello,

Ok, looking forward to your reply.

Best regards,
Jack Richardson.

#148482 Copied
Viewing 11 results - 1 through 11 (of 11 total)