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Footer and static block looks different from homepage in shop

This topic has 5 replies, 3 voices, and was last updated 10 months ago ago by Andrew Mitchell

manasi

Participant

February 20, 2024 at 04:14

Hello
Footer and static block which is after product info keeps chsnging in looks in different pages. Specifically in shop page it looks different each time. What is the setting so it inherite same look through out the website. Both of them in created in static block.
https://aurumjewellery.in

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#383937 Copied Theme version: 9

4 Answers

Tony Rodriguez

Support staff

February 20, 2024 at 07:19

Hello, @manasi,

Thank you so much for purchasing our theme and contacting our support center.

We kindly request that you disable the following options: “Mobile Optimization” under XStore > Theme Options > General/Layout

And “ Static block cache, Menu cache and Remove Query Strings From Static Resources.” under XStore > Theme Options > Speed Optimization After doing so, please clear your mobile browser’s cache and verify the outcome.

We trust this will resolve your issue.If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Yours sincerely,
The 8Themes Team

#383952 Copied

manasi

Participant

February 20, 2024 at 07:45

thank you for your prompt reply i will try these steps and get back to you. but this query is not only for the mobile version. desktops also it functions like that as soon as you enter shop page footer and static block design changes.

Please contact administrator
for this information.

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support staff only.

#383956 Copied

Tony Rodriguez

Support staff

February 20, 2024 at 07:56

Hello, @manasi,

Thank you for your response.

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation.

Best Regards,
8Theme’s Team

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for this information.

#383960 Copied

Andrew Mitchell

Support staff

February 20, 2024 at 08:43

Dear manasi,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#383976 Copied
Tagged: different footer and static block, fix woocommerce template layout, woocommerce homepage customization, wordpress shop page issues, wordpress woocommerce templates
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Footer and static block looks different from homepage in shop

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