This topic has 14 replies, 3 voices, and was last updated 8 years, 5 months ago ago by Jack Richardson
I have logged a complain as regards my footer text color issue. I want the footer text elements to be #fff but its affecting the whole of my pages. i have tried to make several ways but its still not working. Please kindly help
Hello,
Add this code in Theme Options > Custom CSS > Global Custom CSS:
.footer-top.footer-top-3 .address-company, .footer-top.footer-top-3 .widget_nav_menu li a, .footer-top.footer-top-3 .widget_nav_menu .widget-title span {
color: #fff !important;
}
Regards,
Eva Kemp.
It actually worked but its not applying to the rest of the pages. Its only applying to the home page. Please kindly assist
Hello,
Please provide WP Dashboard credentials in private content.
Best regards,
Jack Richardson.
Please find my login credentials as required
I’m experiencing some issues as regards my live chat. When I open the Live option its given a 404 error page.
Please kindly assist
Hello,
As for live chat, you had incorrect url in Live Chat > Options > Offline > Redirect offline button to an URL. I’ve added http://
in the field. Check the chat now.
Concerning the footer, you need remove the block you set in “Use custom footer for this page” section in each page editor because “Footer 1” area in Appearance > Widgets will load footer for all pages.
Regards,
Eva Kemp.
Please thats i still dont get you as regards the Footer 1 thing. Please can you explain further its really not clear
For the Live Chat option i really appreciate your efforts and all. But there is still one issue, the offline chat form times out after 5-7 seconds. it appears not to be stable. Please assist.
Hello,
I meant you need select default footer in this section http://storage9.static.itmages.com/i/16/0530/h_1464612649_2932169_08947ad3f2.jpeg in a page editor , then go to Appearance > Widgets > add “8theme – Static Block” widget into “Footer 1” area.
Sorry, but I don’t see any issue with live chat. Do you mean the page is reloading when offline chat is shown?
Regards,
Eva Kemp.
What i mean is……When you visit my site and hover over the chat options, the form for offline doesn’t stay for more than 6 seconds and the entire page reloads. That’s what i am saying. Your might have to be patient to observe the issue i am referring to.
Hello,
In this case you need to remove the url in Live Chat > Options > Offline > Redirect offline button to an URL. After that check the chat window.
Regards,
Eva Kemp.
Please i have removed the url like you did instruct but I’m still experiencing the same thing.
Also I’m trying to add the custom CSS for current link visited on the footer but its not working. Please can You help with the custom CSS to do that?
Hello,
Add this css code:
.footer-top.footer-top-3 .widget_nav_menu li.current-menu-item a {
background-color: transparent;
}
The redirection option in chat plugin is created by the plugin developers. We recommend you to ask the authors via comments form http://codecanyon.net/item/wordpress-live-chat-plugin/3952877/comments how to disable it.
Best regards,
Jack Richardson.
You must be logged in to reply to this topic.Log in/Sign up