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Footer column disappears on some pages - by logicisforweak

This topic has 8 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

logicisforweak

Participant

January 5, 2019 at 15:54

Ho, I am having an issue with:
1) Prefooter Area – contains my testimonial widget
2) Footer Column 2 – contains my latest post widget

Everything is working perfectly on regular pages (home, regular pages, blog posts), but not on product category pages – both areas show empty space instead of widgets.
See screenshot attached.

Any help will be much appreciated!

Please, contact administrator
for this information.

#206688 Copied Theme version: 5.1.1 WooCommerce version: 5.0.2

7 Answers

Olga Barlow

Support staff

January 5, 2019 at 17:04

Hello,

Provide also Dashboard access, please, to check the settings.

Regards

#206692 Copied

logicisforweak

Participant

January 5, 2019 at 17:50

Provided.

Please contact administrator
for this information.

#206694 Copied

Olga Barlow

Support staff

January 6, 2019 at 12:44

Hello,

Provide FTP access and tell me if you did any changes in parent theme files.

Regards

#206711 Copied

logicisforweak

Participant

January 6, 2019 at 16:19

FTP provided. I have added 2 tracking scripts in header file in parents theme files, that’s about it.

Please contact administrator
for this information.

#206717 Copied

Olga Barlow

Support staff

January 8, 2019 at 10:58

Hello,

Problem caused by some code in your child theme http://prntscr.com/m4dpu1 it affects the posts and testimonials post types, once parent theme is enabled everything works fine https://gyazo.com/6132c163b5bc2aac4bb705ef0ce8945d
Improve the code in child theme.

Regards

#206765 Copied

logicisforweak

Participant

January 8, 2019 at 11:38

You are the best, thank you!

#206772 Copied

Rose Tyler

Support staff

January 8, 2019 at 11:45

Hello,

You’re welcome!

Regards

#206773 Copied
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