Footer disappeared and Live Chat Question

This topic has 8 replies, 3 voices, and was last updated 8 years, 1 months ago ago by Robert Hall

  • Avatar: recesspro
    recesspro
    Participant
    October 6, 2016 at 01:32

    Footer disappeared somehow and maybe I’m overlooking something?

    Went through the firebase to connect livechat but do I need to connect with Pushover too for livechat to work correctly?

    Login details are in private.

    Thank you

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 6, 2016 at 08:31

    Hello,

    I’ve set footer block in home page editor in the section “Use custom footer for this page”. Please check footer now.

    Pushover option should be enabled if you want to get notifications from the plugin.

    Regards,
    Eva Kemp.

    Avatar: recesspro
    recesspro
    Participant
    October 6, 2016 at 18:37

    Thanks.

    Looks like the background options under any one of my products doesn’t work correctly. Not sure why I can’t see a background picture when I add it here: http://screencast.com/t/szAaIq9Y2YaK

    Only works here for the moment: http://screencast.com/t/bZ5aHK8Ks

    Please advise.

    Thanks!

    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2016 at 07:46

    Hello,

    Please show a direct page where background image isn’t shown.

    Regards,
    Eva Kemp.

    Avatar: recesspro
    recesspro
    Participant
    October 7, 2016 at 16:09

    Any product page…take your pick. Link in PC.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 7, 2016 at 18:10

    Hello,

    I’ve disabled “Stretch row” option and added the image. Please check the page now.

    Regards,
    Eva Kemp.

    Avatar: recesspro
    recesspro
    Participant
    October 7, 2016 at 20:13

    Thank you, this works. Stretch row option changes this function?

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 8, 2016 at 07:31

    Hello,

    yes, you’re welcome!

    Regards,
    Robert Hall

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