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Footer editor not working – infinite loading

This topic has 7 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

BSM

Participant

August 15, 2024 at 11:49

Footer editor is not working anymore.
everytime I try to edit it’s just an infinite loading.

I just need to remove the instagram wall.

I also updated plugins and theme – still not working

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#410332 Copied Theme version: 9.3.17

6 Answers

Jack Richardson

Support staff

August 15, 2024 at 13:25

Dear @BSM,

We hope this message finds you well.

We have noticed some conflicts within your Elementor settings that required our attention. To address this, we temporarily deactivated the Flexbox Container and Grid Container features. You can view the changes here: https://prnt.sc/gBRepyonubzm.

This adjustment has enabled us to successfully edit your footer. Once you have completed your modifications, we kindly ask that you revert these settings to their original values. This is essential for the proper functionality of various other sections of your website.

Should you require further assistance or have any questions, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#410340 Copied

BSM

Participant

August 16, 2024 at 05:17

Good morning.
‘m actually still facing the same issue.
I cleaned the cache as well, just in case that could affect the outcome. Please refer to the screenshot attached.

Could you please just remove the Instagram widget at the bottom of the footer.

Files is visible for topic creator and
support staff only.

#410409 Copied

BSM

Participant

August 16, 2024 at 05:17

The blue widget in the screenshot

Files is visible for topic creator and
support staff only.

#410410 Copied

Jack Richardson

Support staff

August 16, 2024 at 08:00

Hello @BSM,
Please, check now !
Kind regards, Jack Richardson

#410427 Copied

BSM

Participant

August 16, 2024 at 10:03

That’s perfect.
Thank you, much appreciated.

#410437 Copied

Andrew Mitchell

Support staff

August 16, 2024 at 10:03

Dear BSM,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#410438 Copied
Tagged: fix woocommerce issues, footer editor problem, infinite loading issue, solving editor not working, woocommerce footer loading problem, woocommerce wordpress themes, wordpress theme troubleshooting
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The issue related to '‘Footer editor not working – infinite loading’' has been successfully resolved, and the topic is now closed for further responses

Footer editor not working – infinite loading

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