Footer icon display as big, it comes frequently

This topic has 5 replies, 4 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: vjm
    vjm
    Participant
    July 23, 2024 at 06:13

    footer icon display as big, it comes frequently

    everytime i need to regenerate files and data in elementor > tools > general

    need permanent solution for this, check the screenshot for you reference

    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 23, 2024 at 09:20

    Hello,

    Thank you for reaching out to us with your concern.

    Could you please specify if the problem occurs only on certain pages, or could it potentially happen on any page? Additionally, could you inform us which browser you are using to help us better understand the issue?

    Best Regards,
    8Theme’s Team

    Avatar: vjm
    vjm
    Participant
    July 23, 2024 at 10:10

    we are using chrome browser, all pages i have the same issues

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2024 at 11:43

    Dear @vjm,

    I hope this message finds you well. I am writing to provide you with an update regarding the issues you reported on your website:

    1. As of now, we have not identified any problems with the footer across all your pages.

    2. It appears that you are utilizing the default Elementor Icon box widget. We have observed that this widget may encounter certain issues that are independent of our the theme currently activated on your website. This observation leads us to conclude that the issue is not exclusively related to the XStore theme.

    3. To address the potential issue, we recommend adding the following custom CSS code. Please insert it in the Theme Options under Theme Custom CSS -> Global CSS:

    .elementor-widget .elementor-icon-list-icon svg {
        width: var(--e-icon-list-icon-size, 1em);
        height: var(--e-icon-list-icon-size, 1em);
    }

    Please ensure to clear your browser cache before checking to see if the issue persists after applying the CSS.

    Thank you for your attention to this matter. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 23, 2024 at 12:01

    Dear vjm,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘footer icon display as big, it comes frequently’' has been successfully resolved, and the topic is now closed for further responses

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