Return to previous page

Footer Links not working in mobile devices and tablets

This topic has 10 replies, 3 voices, and was last updated 5 months, 3 weeks ago ago by Luca Rossi

Aulakh, Sam

Participant

May 29, 2024 at 12:31

Once you apply any changes or fixes let me know about those too

please test and record and let me know

also why do i need to type theme version

Files is visible for topic creator and
support staff only.

#397149 Copied Theme version: 9.3.8

9 Answers

Rose Tyler

Support staff

May 29, 2024 at 15:42

Hello,

Thank you for reaching out to us.

We’ve checked your site (link in the Private Content area) from mobile (Chrome browser) and the mentioned links work fine.

Do you have this problem on a particular page only? In what exactly browser?
Please try to test from different devices.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#397184 Copied

Aulakh, Sam

Participant

May 29, 2024 at 15:44

Have issues in safari use it on real device not on desktop browser

#397187 Copied

Luca Rossi

Support staff

May 30, 2024 at 04:13

Hi @Aulakh, Sam,

We’ve purged the GStore Cache and now the links are working fine:

https://prnt.sc/BFPU98c2QYLq

Could you please clear your browser caches and check again?

Thank you!

#397221 Copied

Aulakh, Sam

Participant

May 30, 2024 at 04:14

Please tell me what the issue was so i know hwo to take care of it

#397222 Copied

Luca Rossi

Support staff

May 30, 2024 at 04:25

Hi @Aulakh, Sam,

It was the cache issue.

Don’t forget to clear your caches after update the website.

Best Regards,
8Theme’s Team

#397224 Copied

Aulakh, Sam

Participant

May 30, 2024 at 04:26

You cleared it using inbuilt xstore cache ? can you suggest something that will go along well with airlift it really brought speed to 90+ in google speed test

#397225 Copied

Luca Rossi

Support staff

May 30, 2024 at 05:03

Hi @Aulakh, Sam,

We’re talking about this caching system: https://prnt.sc/eAfpS-wotEZM

Best Regards,
8Theme’s Team

#397226 Copied

Aulakh, Sam

Participant

May 30, 2024 at 05:06

Got it thanks is cloudfront better than cloudflare r2? Which do u recommend for offloading media ?

#397227 Copied

Luca Rossi

Support staff

May 30, 2024 at 05:13

Hi @Aulakh, Sam,

We didn’t test both cloudfront and cloudflare yet.

But you can take a look at WP-Rocket: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

Best Regards,
8Theme’s Team

#397230 Copied
Tagged: fix footer links, mobile responsive issues, repair woocommerce templates, tablet compatibility woocommerce, wordpress mobile problems, wordpress woocommerce templates
Viewing 10 results - 1 through 10 (of 10 total)