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Footer looks different on web that when editing

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

padel

Participant

March 26, 2023 at 11:59

When I edit the footer it looks like this https://prnt.sc/JYV-ftDqpBbK
But on the web site it looks like this https://prnt.sc/-R3xAzpqgneI

Can anyone tell me how to get the background to appear?

#351288 Copied Theme version: 9.0.5 WooCommerce version: 7.4.0

3 Answers

Rose Tyler

Support staff

March 26, 2023 at 12:06

Hello, Padel,

Thank you for getting in touch with us.

We recommend that you navigate to XStore > Theme Options > Speed Optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources, and set them to Off.

Provide temporary wp-admin access via the Private Content area, so we can take a closer look at your settings for the Footer.

Kind Regards,
8theme team

#351289 Copied

padel

Participant

March 26, 2023 at 13:00

ok, yes that made the background appear, so now it is visible.
Do you still need to access?

#351302 Copied

Rose Tyler

Support staff

March 26, 2023 at 13:26

Hello, Padel,

We are pleased that your query has been resolved. If you do not have any further questions, there is no need for us to have access.

Kind Regards,
8theme team

#351313 Copied
Tagged: different, editing, footer, templates, woocommerce, wordpress
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Footer looks different on web that when editing

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