Footer looks different on web that when editing

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

  • Avatar: padel
    padel
    Participant
    March 26, 2023 at 11:59

    When I edit the footer it looks like this https://prnt.sc/JYV-ftDqpBbK
    But on the web site it looks like this https://prnt.sc/-R3xAzpqgneI

    Can anyone tell me how to get the background to appear?

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2023 at 12:06

    Hello, Padel,

    Thank you for getting in touch with us.

    We recommend that you navigate to XStore > Theme Options > Speed Optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources, and set them to Off.

    Provide temporary wp-admin access via the Private Content area, so we can take a closer look at your settings for the Footer.

    Kind Regards,
    8theme team

    Avatar: padel
    padel
    Participant
    March 26, 2023 at 13:00

    ok, yes that made the background appear, so now it is visible.
    Do you still need to access?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2023 at 13:26

    Hello, Padel,

    We are pleased that your query has been resolved. If you do not have any further questions, there is no need for us to have access.

    Kind Regards,
    8theme team

  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘footer looks different on web that when editing’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.