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Footer on shop page not showing correctly

This topic has 9 replies, 4 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

PaigeW

Participant

June 19, 2015 at 11:34

Hi,

The footer on the shop page is not showing as it should.

http://hahotelamenitiestest.com.gridhosted.co.uk/shop/

Check the homepage for the correct display.
I have changed the ‘use custom footer…’ and this does not work. The content is correct, but the columns are being ignored.

Help please?

Thanks 🙂

#70442 Copied Theme version: 1.8 WooCommerce version: 2.3.11

8 Answers

Jack Richardson

Support staff

June 19, 2015 at 11:37

Hello,

Please provide us with WP Dashboard credentials in private content.

Best regards,
Jack Richardson.

#70444 Copied

PaigeW

Participant

June 19, 2015 at 11:40

Wordpress

Please, contact administrator
for this information.

#70447 Copied

Robert Hall

Support staff

June 19, 2015 at 12:10

Hello,

You’re using old plugins versions.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

#70449 Copied

PaigeW

Participant

June 19, 2015 at 12:49

What plugins do I need to update?

Thanks

#70452 Copied

Eva Kemp

Support staff

June 19, 2015 at 13:52

Hello,

Are you making any changes to the site now? We see blank pages only.
Also I’ve added Static Block widget to “Footer 1” area in Appearance > Widgets and now footers should be similar on all pages.
Please check.

Also update Ultimate Addons for Visual Composer and WPBakery Visual Composer plugins.

Regards,
Eva Kemp.

#70467 Copied

PaigeW

Participant

June 19, 2015 at 14:04

Hi,

There were three pages there…can you tell me what you have changed or fix the site please as it was working before?

Thanks

#70471 Copied

PaigeW

Participant

June 19, 2015 at 14:35

Hi,

When the static block was added to the footer widget it messed up the site.

Is there another way to get the shop footer to display correctly?

Thanks

#70479 Copied

Eva Kemp

Support staff

June 19, 2015 at 14:43

Hello,

You created footer incorrectly. If you want to add Widgetised sidebar you need create a custom sidebar as described in the documentation https://www.8theme.com/demo/docs/royal/#!/8_widgets_custom_widget_areas . I’ve created two custom sidebars “Contact Us” and “Product Categories” in Appearance > Widgets, and added them in Static Blocks > “Footer 1”. Then added Static Block widget to “Footer 2” area in Appearance > Widgets.
Please check footer now.

Regards,
Eva Kemp.

#70481 Copied
Tagged: best selling, correctly, footer, shop page, showing, themes, woocommerce
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