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Footer payment icon - by captainsesman - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 8 years, 3 months ago ago by Rose Tyler

captainsesman

Participant

August 12, 2016 at 08:57

Plaese i have issues with my Social media icons are not being responsive. i.e the mobile view
http://sendfile.cc/GY3DCOA

This is what i am trying to achieve but to no avail on the moible view
http://sendfile.cc/GY3DCOI

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8 Answers

Olga Barlow

Support staff

August 12, 2016 at 09:11

Hello

Please, provide admin panel and FTP access in the Private Content area.

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captainsesman

Participant

August 12, 2016 at 12:56

Find the FTP access below

Please, contact administrator
for this information.

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Rose Tyler

Support staff

August 12, 2016 at 13:36

Hello,

The issue has been fixed. Check site now.

Regards,
Rose Tyler.

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captainsesman

Participant

August 12, 2016 at 21:58

Please what did you do so that i can fix it when things go wrong next time. Please

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captainsesman

Participant

August 15, 2016 at 10:26

Hello Rose, Please my Support Will soon be out, and I want to know how you did stuff like that so i can be able to give support to my company even when i am out of support please.

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Rose Tyler

Support staff

August 15, 2016 at 15:42

Hello,

Sorry for a long delay. І have changed content in static block, please see the screenshot http://prntscr.com/c601uq

Regards,
Rose Tyler.

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captainsesman

Participant

August 15, 2016 at 16:26

Thanks Rose, But the Image you sent was not clear. Besides You have solved my problem before. You asked for my FTP access which i gave you, and then you corrected the responsiveness of the social icon. So i want to know what did you do that i did not do correctly. Thank you

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Rose Tyler

Support staff

August 16, 2016 at 08:00

Hello,

We needed only your admin panel details (you had given us before) to solve the issue. You displayed the social icons with Static blocks but done that was incorrect. We have fixed that. Now the social icons are displayed correctly, for that your static block should be as on the screenshot. To check it go to Dashboard -> Static Blocks -> images.

Regards,
Rose Tyler.

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