Footer static block preview was perfect but show out in live was different

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

  • Avatar: Weini
    Weini
    Participant
    November 22, 2023 at 09:49

    please refer the printscreen, the static block footer will only present normal for a few seconds after update anything

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 22, 2023 at 11:54

    Hello, @Weini,

    Thank you so much for purchasing our theme and contacting our support center.

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

    For your information, we have disabled the ‘Static Block Cache’ and the ‘Remove Query Strings From Static Resources’ feature, which can be found under the following navigation path: Xstore > Theme Options > Speed Optimization.

    For your reference, please find the attached image illustrating the adjustments made. https://ibb.co/jTGJn1n

    Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

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