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Footer Static Blocs on Woocommerce response

This topic has 7 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

littlememx

Participant

September 2, 2015 at 20:36

Hi!
I successfully configured my footer static blocks for my website. However, when opening the woocommerce response page the static blocks format is gone. I can still see the widgets but they are no longer aligned.
Please help!

Please, contact administrator
for this information.

#84136 Copied Theme version: 1.2

6 Answers

Robert Hall

Support staff

September 2, 2015 at 21:47

Hello,

Please provide us with wp-admin and FTP credentials in Private Content to check this issue more deeply.

Regards,
Robert Hall.

#84147 Copied

littlememx

Participant

September 2, 2015 at 23:01

Sure!

Please, contact administrator
for this information.

#84156 Copied

littlememx

Participant

September 3, 2015 at 16:01

Hi!
Any news on this?

#84399 Copied

Eva Kemp

Support staff

September 3, 2015 at 18:05

Hello,

To have footer displayed correctly the page should be created via Pages section in wp-admin panel.
You’re checking the file wp-content/plugins/woocommerce-payu-latam/response.php which doesn’t have default template as other pages have that are created via Pages section.

Thank you.
Regards,
Eva Kemp.

#84431 Copied

littlememx

Participant

September 3, 2015 at 23:38

Thank you Eva!
Is there any way that I can edit the plugin page so that it pulls the right footer with the static blocks?

#84480 Copied

Eva Kemp

Support staff

September 4, 2015 at 08:41

Hello,

Seems there is incompatibility of woocommerce-payu-latam plugin with Visual Composer because response.php page doesn’t see Visual Composer classes. Please compare:
http://pix.toile-libre.org/upload/original/1441352301.png
http://pix.toile-libre.org/upload/original/1441352364.png

Sorry, but we don’t provide support for 3rd-party plugins.

Regards,
Eva Kemp.

#84533 Copied
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