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For some reason the menu in the mobile and the desktop behave the same

This topic has 2 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

djaber

Participant

September 7, 2023 at 13:26

i don’t understand the problem that is very weird the menu look the same if normal menu shows in the desktop will show the same in the mobile and if the sandwich icon apair in the mobile will see the same in desktop they switch when i clear the cash
i tried to disable cache plugin and wpml and more but still the same issue
i disabled wpml cuz in english version looks okey
https://postimg.cc/7G47YjCz
https://postimg.cc/jwr7MBt5
https://postimg.cc/wycsZFjk
https://postimg.cc/ctx8SYKG

Please, contact administrator
for this information.

#366881 Copied Theme version: 9.1 WooCommerce version: 6.3.1

1 Answer

Tony Rodriguez

Support staff

September 7, 2023 at 13:37

Hello, @djaber,

Thank you for contacting us and for using XStore.

We recommend disabling the Mobile Content Optimization feature (found under Xstore > Theme Options > General) if you are utilizing a cache plugin for mobile devices. This is due to the potential for conflict between the two optimization options. https://postimg.cc/qz33b1cQ

Should the issue persist, we kindly suggest temporarily disabling the CDN and Jetpack Plugin on your site for further examination.

We trust that these steps will assist in resolving your issue.

Yours sincerely,
8Theme’s Team

#366883 Copied
Tagged: fix woocommerce menu problem, menu behavior issues, mobile and desktop same menu, wordpress menu behavior solution, wordpress woocommerce templates
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