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For some reason when I open a specific page I have a sizable amount of spacing between sections.

This topic has 13 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Rose Tyler

jhawker81

Participant

April 9, 2024 at 10:36

For some reason when I open a specific page I have a sizable amount of spacing between sections.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#390814 Copied Theme version: 9.3.5

12 Answers
Rose Tyler

Support staff

April 9, 2024 at 11:07
Hello, jhawker81,

Thank you for reaching out to us with your concern.

There is a default padding for all pages https://prnt.sc/ksqNLSQeDB7G
It can be removed using the next code
```
.content-page, .page-content{
    padding-bottom: 0em;
}
```
Theme Options > Theme Custom CSS > Global.

Best Regards,
8Theme’s Team
#390826 Copied
jhawker81

Participant

April 9, 2024 at 11:18

where do i insert this code? Anywhere?

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#390830 Copied

Rose Tyler

Support staff

April 9, 2024 at 11:24

Hello, jhawker81,

Anywhere in Theme Options > Theme Custom CSS > Global.

Best Regards,
8Theme’s Team

#390834 Copied

jhawker81

Participant

April 9, 2024 at 11:28

added but did not work. when I click the arrow on the carousel, it changes, but when you just go to the website, there is a big space between sections.

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for this information.

#390836 Copied

jhawker81

Participant

April 9, 2024 at 11:58

Hi Rose, this did not work. Please see attached.

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#390846 Copied

Rose Tyler

Support staff

April 9, 2024 at 12:26

Hello, jhawker81,

To proceed effectively, we require FTP access to further diagnose and resolve the issue.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your attention to this matter. We look forward to your prompt response.

Best Regards,
8Theme’s Team

#390856 Copied

jhawker81

Participant

April 9, 2024 at 13:08

Here you go.

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for this information.

#390860 Copied

Rose Tyler

Support staff

April 9, 2024 at 13:17

Hello, jhawker81,

What password can be used?

Best Regards,
8Theme’s Team

#390864 Copied

jhawker81

Participant

April 9, 2024 at 13:22

password

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for this information.

#390868 Copied
Rose Tyler

Support staff

April 9, 2024 at 13:33
Hello, jhawker81,
```
Command:	PASS ************
Response: 	530 Login authentication failed
Error:        	Critical error: Could not connect to server
```
We kindly ask if you could attempt to connect to the FTP server using FileZilla on your end.
Once you have successfully established a connection, we would greatly appreciate it if you could verify and provide us with the correct credentials to ensure seamless access on our part.

Best Regards,
8Theme’s Team
#390870 Copied
jhawker81

Participant

April 9, 2024 at 13:38

could you try

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for this information.

#390872 Copied

Rose Tyler

Support staff

April 9, 2024 at 14:49

Hello, jhawker81,

Upon reviewing the situation, it appears that a custom widget, specifically the Woo Product Carousel (https://prnt.sc/8I4NH8r8C-YG), is being utilized. Consequently, it would be prudent to direct any inquiries regarding this matter to the plugin provider that supplied this widget.

From what we can discern, there should be an ‘autoheight’ option available for the slider. However, it seems that this option is not present within the widget itself.

Unfortunately, from our perspective, there is no straightforward fix that we can offer from the theme side. Any solution would likely require cooperation with the plugin author or additional customization in files.

Thank you for your understanding.

Best Regards,
8Theme’s Team

#390894 Copied
Tagged: fix woocommerce layout, improve woocommerce templates, optimize woocommerce layout, page spacing issue, resolve wordpress spacing, woocommerce section spacing, wordpress woocommerce templates
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