Return to previous page

For some unknown reason every images i upload is being reduced and shrink

This topic has 4 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

scrumgum

Participant

September 1, 2024 at 16:51

Hi support team,
Please help with this topic, it seems like the images I upload are being manipulated; I did not activate any plugin related to this action, so I can relate this action to the theme.
Please check this one asap.
Thank you

Please, contact administrator
for this information.

#412612 Copied Theme version: 9.3.18

3 Answers

Rose Tyler

Support staff

September 2, 2024 at 07:26

Hello, scrumgum,

Thank you for reaching out to us with your concern. We understand that you are experiencing issues with image manipulation on your website, and we are here to help.

To assist you effectively, could you please provide us with a few more details? Specifically, it would be helpful to know the format of the images you are uploading and any specific changes you notice after uploading them. Additionally, if you could provide a video?

Once we have this information, we will be better equipped to diagnose the issue and provide a suitable solution. We appreciate your cooperation and look forward to resolving this matter promptly.

Best Regards,
8Theme’s Team

#412637 Copied

scrumgum

Participant

September 2, 2024 at 11:17

Please try uploading .webp file type

#412710 Copied

Rose Tyler

Support staff

September 2, 2024 at 13:07

Hello, scrumgum,

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#412726 Copied
Tagged: fix image shrinking woocommerce, image size problem woocommerce, woocommerce image reduction issue, woocommerce image upload solutions, wordpress template image shrink, wordpress template image size fix, wordpress woocommerce upload issues
Viewing 4 results - 1 through 4 (of 4 total)