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Forgot Password not working - by kkachi514

This topic has 4 replies, 3 voices, and was last updated 10 years, 4 months ago ago by Eva Kemp

  • Avatar: kkachi514
    kkachi514
    Participant
    August 11, 2014 at 20:13

    On my website, http://www.designbykaylee.com, forgot my password feature doesn’t send email to users. I have no problem sending/receiving emails throughout the site so it’s not SMTP related issue. It looks like the form is not submitting it properly.

    Also, on my account page, links to updated Billing and Shipping address doesn’t work. Clicking on the links does nothing. Can you please help?

    Please, contact administrator
    for this information.
    #12314 Copied
    3 Answers
    Avatar: kkachi514
    kkachi514
    Participant
    August 11, 2014 at 20:30

    never mind, this was fixed by updating files to the latest theme version.

    #12317 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    August 11, 2014 at 20:36

    Hello,

    What last changes do you made?
    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #12318 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    August 12, 2014 at 11:49

    Hello,

    We’re glad the issue has been fixed.

    Enjoy your work!

    Regards,
    Eva Kemp.

    #12349 Copied
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The issue related to '‘Forgot Password not working’' has been successfully resolved, and the topic is now closed for further responses

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