This topic has 6 replies, 3 voices, and was last updated 8 years, 12 months ago ago by Jack Richardson
Hi,
I’m a big fan of the ID Store theme but the ‘Forgot Password’ option is not working and is not sending emails.
Hello,
Please provide us with FTP and wp-admin panel credentials in Private Content.
Regards,
Eva Kemp.
Hi Eva,
sorry about the late reply, I did not receive an email notice that my question had been replied to.
Private content attached
Hello,
Please clear browser cache and check “Lost password” link now.
Best regards,
Jack Richardson.
Thanks Jack, it works now. 🙂
Hello,
You are welcome!
Best regards,
Jack Richardson.
Tagged: forgot password, help, reset password, themes, troubleshoot, woocommerce, wordpress
The issue related to '‘Forgot Password not working for my customers’' has been successfully resolved, and the topic is now closed for further responses