Form is not Displaying on Frontend whereas backend is ok on product page form popup

This topic has 3 replies, 2 voices, and was last updated 13 hours, 28 minutes ago ago by khurram virk

  • Avatar: khurram virk
    khurram virk
    Participant
    December 17, 2024 at 14:29

    dear sir

    greetings!

    we hope you are in good health.

    The form on the single product page is not displaying properly on the frontend, even though it appears fine in the backend and Elementor editor.

    Frontend Issue: https://snipboard.io/pcSjRl.jpg
    Backend View: https://snipboard.io/6IQsEv.jpg
    Elementor Editor: https://snipboard.io/U4Qvc6.jpg

    sample link for chekcing
    https://safeandsecureksa.com/product/g80-alloy-chain/

    Please look into this issue.

    thank you

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 17, 2024 at 15:55

    Hello,

    Thank you for reaching out to us.

    We kindly request that you temporarily disable two-factor authentication (2FA) and provide us with temporary wp-admin access to assist you more effectively.

    Warm Regards,
    The 8Theme Team

    Avatar: khurram virk
    khurram virk
    Participant
    December 17, 2024 at 17:32

    dear sir

    good day to you!

    thank you, it is diabled now.

    PC

    thank you

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