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Form on Contacts Page does not work propperly

This topic has 6 replies, 3 voices, and was last updated 10 years, 7 months ago ago by Eva Kemp

rmtk

Participant

May 18, 2014 at 23:07

Dear support team,

I have an issue with the contacts-page from “The Leader”-Theme.
My E-Mail address has been added to the according input filed in the “Theme Options”.

When sending an E-Mail, everything seems fine so far.
I get the information, that the message was sent successfully – but i do not receive the mail.
I use the Contact Form 7 Plugin for some other contact forms on this page and they are working.
Is there a possibility to integrate a concatt form 7 form instead of the contacts page form from “The Leader” and keep the rest of the page looking as it is?

Thank you for your support.
Best,
Roman

#3993 Copied

5 Answers

Eva Kemp

Support staff

May 19, 2014 at 08:39

Hello,

You can create your own contact page and use it instead of our template. Otherwise it’s required additional customization to edit the contact page template. If you have needed skills you may try to customize it.

Regards,
Eva Kemp.

#4004 Copied

rmtk

Participant

May 19, 2014 at 12:38

Thank you for your answer.
I just tried to adapt the contacts.php accordingly, but without success.

What I do not understand is, that the email, sent via the contact form, is not received.
Can you give me an according advice how to get it running?

Thany you in advance,
Roman

Please, contact administrator
for this information.

#4056 Copied

Jack Richardson

Support staff

May 19, 2014 at 15:43

Hello,

Please provide us with access to FTP and wp-admin panel.

Regards,
Jack Richardson

#4101 Copied

rmtk

Participant

May 20, 2014 at 13:15

Dear Jack,

thank you. I have adapted the template and am using the contactform 7 Plugin.

Best wishes,
Roman

#4207 Copied

Eva Kemp

Support staff

May 20, 2014 at 18:30

Hello,

We’re glad you was able to resolve this issue.
If there are any questions don’t hesitate to contact our support team.

Regards,
Eva Kemp.

#4289 Copied
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Form on Contacts Page does not work propperly

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