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Formatting lost when elementor in preview mode

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Tony Rodriguez

mimico

Participant

December 6, 2022 at 03:34

Edits and website look great in elementor but when i go to “preview’ nothing is formatted.

#340617 Copied Theme version: 8.3.8 WooCommerce version: XSTORE wordpress

3 Answers

Tony Rodriguez

Support staff

December 6, 2022 at 06:56

Hello, @mimico,

Sorry for the inconvenience but can you please share your site WP-ADMIN Login details in the below-listed format in the private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Page URL on which the issue appears:

Note: Kindly take a complete backup of your site first.

And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

Regards 8Themes Team.

#340634 Copied

mimico

Participant

December 6, 2022 at 09:22

replying to comment

Please contact administrator
for this information.

#340648 Copied

Tony Rodriguez

Support staff

December 6, 2022 at 10:00

Hello, @mimico,

Thanks for the login details. I have checked your site now and found no issue. I have edited pages with elementor and save settings and the changes appear fine on the front end. I have captured a video for you on your site. please watch it complete video for a better reference. See the video link under the private content area.

Regards 8Themes Team.

Please contact administrator
for this information.

#340659 Copied
Tagged: elementor, formatting, mode, preview, templates, woocommerce, wordpress
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