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Found countless error in debug mode and XStore API with the XStore theme error

This topic has 4 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Razak

Participant

May 9, 2023 at 01:52

I experience the web quite slow in the admin area, and this noti

We are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate or white lists.

Please, contact administrator
for this information.

#355999 Copied Theme version: 9.1.3 WooCommerce version: 7.6.1

3 Answers

Rose Tyler

Support staff

May 9, 2023 at 09:36

Hello, Razak,

Thank you for contacting us and for using XStore.

Please contact your hosting provider and ask them if they block outgoing/ingoing connections to our server 136.243.62.54

What PHP version do you use?

Another potential cause of errors may be the use of third-party plugins that are based on Kirki.

Do you have white/black list on your server or restriction by IP?

It can be an issue with server settings that are blocking something and causing notifications.

We can’t open your site https://prnt.sc/V1nMyTYNuWJN , so we would recommend you contact your hosting provider to get assistance from their side first.

Kind Regards,
8theme team

#356053 Copied

Razak

Participant

May 9, 2023 at 12:35

hi, can please retry again..

I have issue with Cloudflare recently

#356085 Copied

Rose Tyler

Support staff

May 9, 2023 at 13:56

Hello, Razak,

Thank you for the response, but we face the same problem on your site.

About the question you contacted us, please follow our recommendation from the previous reply.

Let us know the results.

Kind Regards,
8theme team

#356117 Copied
Tagged: debug, error, template, woocommerce, wordpress, xstore
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