Free shipping visible all the time after setting minimum order quantity.

This topic has 4 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Chandru
    Chandru
    Participant
    July 7, 2024 at 04:53

    Free shipping is visible on checkout page all the time after setting minimum order quantity. i only need to show free shipping option meet the minimum amount. Can you please help me guys.

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2024 at 06:57

    Hello Chandru,

    Thank you for contacting us regarding your concern. We appreciate your patience and are here to assist you.

    We understand that you are encountering difficulties with the visibility of the free shipping option on the checkout page. To address this issue, we recommend reviewing the following article: https://woocommerce.com/document/free-shipping/. It provides detailed guidance that may resolve the problem.

    Should you require further assistance, please do not hesitate to reach out to WooCommerce support. They are well-equipped to provide you with the necessary support https://wordpress.org/support/plugin/woocommerce/

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Chandru
    Chandru
    Participant
    July 7, 2024 at 07:17

    Hi Team, sorry i am a motion graphics designer. first time i am creating website my own. i don’t know coding and all. can you please help on this. I just need free shipping option only enable and show when minimum order cost meets. I already set the minimum price for free shipping. But free shipping showing all the time with other shipping methods on checkout page.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 7, 2024 at 07:47

    Hello Chandru,

    We hope this message finds you well. We would like to clarify that the settings we discussed are associated with the WooCommerce plugin, not the theme itself. Therefore, we kindly ask you to contact their support team directly for further assistance.
    We apologize for any inconvenience this may have caused and appreciate your understanding.

    Best Regards,
    8Theme’s Team

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