Frequently Bought together – Elementor Fatal Error

This topic has 7 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Kevin

  • Avatar: Kevin
    Kevin
    Participant
    April 21, 2023 at 17:57

    Hello Team,

    This is regarding the previous topic which I added as solved. Here is the following topic link: https://www.8theme.com/topic/frequently-bought-together-shortcode-for-elementor/#post-353038

    Check the error in the private content area. What could be this issue?

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 22, 2023 at 08:16

    Hello, Kevin,

    On which page do you get this error?
    Please provide the correct wp-admin and FTP access.

    Kind Regards,
    8theme team

    Avatar: Kevin
    Kevin
    Participant
    April 25, 2023 at 07:03

    Hey There,

    The issue is conflicting with elementor only. To view the error:
    1. Go to the code snippet
    2. Activate the Frequently bought together shortcode (The one you have added)
    3. Edit a single product page using woo-builder elementor.
    4. You will see the error.

    Rest of the details I have mentioned are in the private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2023 at 07:25

    Hello, Kevin,

    Thank you for your response.

    Fixed. Please check now.

    xstore/woocommerce/single-product/bought-together.php
    changes made -> https://prnt.sc/to4VrnbpLolQ

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Kevin
    Kevin
    Participant
    April 25, 2023 at 07:45

    Thank you so much. Will the changes be there after the theme update? Or do I need to add the code in code snippet?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2023 at 07:55

    Hello, Kevin,

    You’re welcome!
    Yes, changes will be included in the next update too.

    Kind Regards,
    8theme team

    Avatar: Kevin
    Kevin
    Participant
    April 25, 2023 at 08:16

    Awesome! Thank you.

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The issue related to '‘Frequently Bought together – Elementor Fatal Error’' has been successfully resolved, and the topic is now closed for further responses

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