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Frequently Bought together – Elementor Fatal Error

This topic has 7 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Kevin

Kevin

Participant

April 21, 2023 at 17:57

Hello Team,

This is regarding the previous topic which I added as solved. Here is the following topic link: https://www.8theme.com/topic/frequently-bought-together-shortcode-for-elementor/#post-353038

Check the error in the private content area. What could be this issue?

Please, contact administrator
for this information.

#354127 Copied Theme version: 9.1.2 WooCommerce version: 6.2

6 Answers

Rose Tyler

Support staff

April 22, 2023 at 08:16

Hello, Kevin,

On which page do you get this error?
Please provide the correct wp-admin and FTP access.

Kind Regards,
8theme team

#354150 Copied

Kevin

Participant

April 25, 2023 at 07:03

Hey There,

The issue is conflicting with elementor only. To view the error:
1. Go to the code snippet
2. Activate the Frequently bought together shortcode (The one you have added)
3. Edit a single product page using woo-builder elementor.
4. You will see the error.

Rest of the details I have mentioned are in the private content area.

Please contact administrator
for this information.

#354418 Copied

Rose Tyler

Support staff

April 25, 2023 at 07:25

Hello, Kevin,

Thank you for your response.

Fixed. Please check now.

xstore/woocommerce/single-product/bought-together.php
changes made -> https://prnt.sc/to4VrnbpLolQ

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#354420 Copied

Kevin

Participant

April 25, 2023 at 07:45

Thank you so much. Will the changes be there after the theme update? Or do I need to add the code in code snippet?

#354425 Copied

Rose Tyler

Support staff

April 25, 2023 at 07:55

Hello, Kevin,

You’re welcome!
Yes, changes will be included in the next update too.

Kind Regards,
8theme team

#354427 Copied

Kevin

Participant

April 25, 2023 at 08:16

Awesome! Thank you.

#354432 Copied
Tagged: elementor, fatal error, frequently bought together, templates, woocommerce, wordpress
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Frequently Bought together – Elementor Fatal Error

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